Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. In addition, she makes $811,270 as CEO, Pres, and Chief Customer Officer & Director at HubSpot Inc. Ms has made over 9 trades of the HubSpot Inc stock since 2018, according to the Form 4 filled with the SEC. The shoes I was filling caused some butterflies, but it comes down to, What can you do with something like that? And the thing you can do is take something incredibly strong and continue to build that strength, take an organization with a tremendous culture and continue to scale that culture, and take an organization that has been incredibly focused on customers and continue to scale that. He further added, "I've been the CEO of HubSpot for 15 years, and now is the right time for me, and for the company, to make this change. Other recent insider transactions involving HubSpot Inc (HUBS) include She said, "Its the honour of a lifetime to partner with our founders to write HubSpots next chapter.My goal is to make our customers, partners, employees, and investors proud -- proud to grow their businesses, careers, and futures with HubSpot. We started as a marketing automation company, and we are in the middle of the transformation to get to a CRM suite and from a CRM suite to a CRM platform. It puts teams in conflict with each other versus what they should be focused on the customer. , 4. Rangan, who now becomes one of a handful of female tech CEOs nationwide, was the highest-paid executive at the sales and marketing software company last year. sale Our marketing team appreciates it, and thank you so much for having me on the show. This time I met up with Yamini Rangan, Chief Customer Officer at HubSpot, to talk about leadership, human connection . They're changes you might want to make as well if you're focused on SMBs and mid-market especially: #1. of 61,738 shares made by Timothy Regan a net In the SaaS world, that initial win is just the beginning of your journey with the customer. Fireside Chat: Bringing Diversity to the Next Generation of LeadersRaj Gupta, Chairman, Aptiv, and Chairman, Avantor, and one of the first corporate leaders . Enjoy a 7-Day Free Trial Thru Mar 09, 2023! Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. , You need both quantitative and qualitative data to understand customers and their experiences. Chief Financial Officer Kathryn Bueker ", Blast from the past: When MS Dhoni became the most expensive auction buy, Pakistan Sikhs embracing Islam face tough time, Turkey quake: NDRFs Romeo, Julie help find 2 trapped girls, Terms of Use and Grievance Redressal Policy. Tell me some of the things that HubSpot does to make sure that the voice of the customer is accessible and understood. Only the transactions in Open Market or Private Sale at the market prices are included. At 21, this Indian woman bought a one-way ticket to the US. And are you delivering ongoing value? If you do deliver that type of ongoing value, you see it translate into great retention numbers. That directly feeds into what my role is, which is making customers happy. It cant just be put in silos. Yamini Rangan. I was also somewhat overwhelmed because HubSpot is one of those incredibly iconic companies. also Easy. Learn more about HubSpot's Q2 2021 earnings results and the announcement. Its fairly simple, but sometimes the basics are the most powerful things. Dropbox Inc (DBX)'s detailed insider trading history can be found in Insider Trading Tracker table. The firm operates through the following geographical segments: Americas, Europe and Asia Pacific. We're excited for this new chapter in HubSpot's journey and what it means for our customers, partners, employees, and shareholders. Learn More on Yamini Rangan's trading history. With customers, its that personal connection of figuring out whats working and what isnt, and where we can improve. As at DROPBOX, INC., made $0 in total compensation. Thats what brought me to HubSpot. For more information, check out our privacy policy. They could go to your website and look at your product. They could go to review sites, see what other customers say, and by the time they have the first conversation with the company, they have probably made their decision. Today, I am happy to share that we are adding new features to Service Hub that will help scaling businesses keep up with growing customer expectations and add even more value. The most recent insider tranaction occured on January, 26th when CTO Dharmesh Shah sold 5,281 shares worth more than $1,881,409.06. Read writing from Yamini Rangan on Medium. They could download a free product and engage with your product. Prioritization is a perennial challenge when building a product roadmap. of 201,602 shares made by Bart Volkmer Dean's Speaker Series: Yamini Rangan, FTMBA 03, CEO, HubSpot. We will use every company meeting to highlight customers, what they like, what they dont like, and where we can improve. Yamini Rangan is Chief Executive Officer at HubSpot. Customer retention is more important than customer acquisition, says Yamini Rangan, CEO of Hubspot. She . Anybody entering the organization will hear SFTC Solve For The Customer. Photo: HubSpot. She's the first to take on the role within HubSpot, having previously been CCO for Dropbox. owns 288,632 shares of Dropbox Inc (DBX) as of June 13, 2019, with a value of $6 Million and a weighting of 20.61%. Halligan praised Rangan, saying that she was hired because she was an incredibly effective executive with a track record of high impact roles at enterprise companies to oversee HubSpot's go-to-market motion. Yamini Rangan is Chief Executive Officer at HubSpot. You can see them in their natural space, and you get how much multitasking they need to do to run a small business. Yamini Rangan is Chief Customer Officer at HubSpot, overseeing the marketing, sales, and services teams and reducing friction for the customer. Yamini Rangan made Now, a year later, Im the CEO of the company. and Yamini is a tech industry veteran with over 25 years of experience. Ive always been impressed with the HubSpot brand, the marketing, the way you engage prospects, and the way you work to educate. And its clear this mindset is more than just a cultural norm at the organization. The shares were sold at an average price of $450.00, for a transaction totalling $393,300.00. In addition, she makes $811,270 as CEO, Pres, and Chief Customer Officer & Director at HubSpot Inc. Past performance is a poor indicator of future performance. But I did not aspire to be a CEO of a public company of the nature of HubSpot. They are looking for validation, not information.. HubSpot Inc executives and other stock owners filed with the SEC include: Track performance, allocation, dividends, and risks, Annotate, download XLSX & look up similar tables, Filter, compare, and track coins & tokens, Stocks and cryptocurrency portfolio tracker. . Total Exemptions Value. Im not going to tell you anything fundamentally different about how you drive that type of customer attention. and How do you think of engagement at Intercom? Our cultural values start with solving for the customer. The company was founded in 2006, completed its initial public offering in 2014, and is headquartered in Cambridge, Massachusetts. The corporate mailing address for Ms. Rangan and other HubSpot executives is 25 FIRST STREET, CAMBRIDGE MA, 02141. Source: Supplied. We start with aligned teams we brought marketing, sales, and customer success together into an organization which we call the Flywheel. Brian Halligan and Dharmesh Shah started it about 15 ago, and theyve built a truly amazing company with great culture, focus on customers, and focus on crafted solutions. Rangan will officially take over the role from September 7 onwards. HubSpot has been named a top place to work by Glassdoor, Fortune, The Boston Globe . Yamini Rangan is Chief Customer Officer at Dropbox where she oversees sales, marketing, customer experience, partnerships, and business strategy and operations. also Of this total $0 was received as a salary, $0 was received as a bonus, $0 was received in stock options, $0 was awarded as stock and $0 came from other types of compensation. CEO, Hubspot. Named Glassdoor's #2 Best Place to Work in 2022, HubSpot has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. Think about the metrics from a customer perspective. Other recent insider transactions involving Dropbox Inc (DBX) include And disjointed systems actually create friction for both internal employees and externally for customers.". Some of Yamini's other keys to success: Driving alignment. During my decade in on-premise B2B, our sales team celebrated every win with big gongs and bells. In the coming years, Yamini will focus on scaling HubSpot, which recently surpassed US$1 billion in annual recurring revenue and 100,000 customers. 2004-2023 GuruFocus.com, LLC. You can follow on Apple Podcasts, Spotify, YouTube or grab the RSS feed in your player of choice. I really appreciate it. Learn More on HubSpot's active insiders. Anna Griffin: How would we get started with a Flywheel approach in our business? Yamini is related to Kasthuri Gopalan Rangan and Srinivasan Rajagopal as well as 1 additional person. Yamini Rangan. Asha Keddy - Intel. The less friction, the faster your flywheel will spin.. We have a voice of the customer program and team, and that teams accountability is to bring both quantitative and qualitative data about customers and their experiences. Parcel ID 50-4612-2 owner name was listed as Warren Carol A. Carol Warren is associated with this address. Every time our customers come back and say, Hey, your team helped me that gets a big check mark for fulfilment. This transition allows her and the team to continue with their excellence in execution, and gives Brian space to focus on where he adds the most unique value to HubSpot. Get notified the next time Yamini Rangan buys or sells HubSpot stock. There are 4 executives at HubSpot Inc getting paid more, with BrianHalligan having the highest compensation of $4,153,970. Learn More on Yamini Rangan's contact information. Before joining Dropbox, Rangan spent four years at Workday, where she was the vice president of sales strategy and operations. 1100 Single family residential homes used as such. In case you dont know the name, Yamini recently went from Chief Customer Officer to Chief Executive Officer at Hubspot. Todays buyers have more information than ever at their fingertips, which has shifted the power between buyers and sellers., Todays buyers have more information than ever at their fingertips, which has shifted the power between buyers and sellers, Yamini says. sale If you are one of those individuals and you would like to learn more, keep reading so you can find out 10 interesting things about Yamini Rangan. A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. Yamini joined HubSpot in 2020 as Chief Customer Officer, bringing over 25 years of experience in technology across CRM, ERP, and collaboration markets from companies including Dropbox, Workday, and SAP. "Customer retention is more important than customer acquisition," says Yamini Rangan, CEO of Hubspot. of 164,975 shares made by Brian Halligan Free and premium plans, Customer service software. Dropbox is a leading provider of cloud-storage and content collaboration tools with an emphasis on individuals and SMB. Brian and Dharmesh have built an incredible foundation over the last 15 years, and we are just getting started. All of HubSpots marketing, sales CRM, customer service, CMS, and operations software on one platform. CEO @HubSpot. Yamini Rangan: The voice of the customer cannot be one and done. Anna Griffin: You said something earlier that I wanted to go back to and that was the Flywheel. It has an affiliated registered investment adviser, which serves as the subadviser to an exchange traded fund. I emphasize both because when you just look at numbers, you dont understand whats happening with that particular customer persona. . Casey Renner. To retain customers, businesses need to consistently show value and help customers achieve their goals that requires not just looking at the sales process but the entire customer journey, Yamini says. Their natural space, and we are just getting started every win with big gongs and bells and experiences. We are just getting started having the highest compensation of $ 4,153,970 aspire to be a CEO the. 24 years of experience, INC., made $ 0 in total compensation Americas, Europe and Pacific... From product marketing, sales, and operations filling caused some butterflies, it! One platform in Open Market or Private sale at the Market prices are included owner was. 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On Apple Podcasts, Spotify, YouTube or grab the RSS feed in your player choice! Registered investment adviser, which serves as the subadviser to an exchange traded.... Enjoy a 7-Day Free Trial Thru Mar 09, 2023 shares made by Halligan... From product marketing, sales, and is headquartered in Cambridge, Massachusetts HubSpot has named!