Ship all missing items ASAP. I want to continue receiving my kits to complete the Solar System project.. as i mentioned here https://www.complaintsboard.com/eaglemoss-b122987#c1393060 there is no current information on who has picked up which kits besides the ones for PCT is looking at distributing [though that list is not fully disclosed]. My last shipment was for issue 4, and the next shipment was the proton packs. If you can help Id be deeply grateful for your time. I am on issue 82 of the Enterprise and had only built through 60 because I was so sad over the Eaglemoss news. I think they should have to fulfill their obligation to send the rest out. As such, I only have a very few of the monthly kits to complete the Solar System Orrery. I built the printer as instructed & up to a point had a unit that was working as was stated in the issue that I had built. I agree that many may not be able to afford a bulk purchase to complete their model(s). Do you have any idea who the manufacturer is? 3. the notice of intent was filed in Europe and i do not believe we CAN sue anyone with a notice of intent. . i am just posting this so others who post here will know that eaglemoss will not be doing the shipments right now [unless they come back]. Some product links found on this site are part of the Amazon Associates Program. Some product links found on this site are part of the Amazon Associates Program. Total 59.99 GBP How do I get a subscription for the db5 model? Thank you so much im so happy that i can finish my Eleanor build. DeAgostini supplied the Eaglemoss DeLorean to the Japanese market, so the connection between them on this partwork makes sense. Incomplete delivery, but full amount collected. I finished mine about the time I started up the Eleanor.which I now started my pre-order for where I left off. they never lied to me in the past so honestly i think they didnt even tell them cause it was last minute choice. Refund of the cost of all issues standard & extended subscription plus shipping cost since all parts were returned. I opted in for the extension (for the DeLorean or Mustang Eleanor), will you be offering this option as well? We received nothing for July. i posted in the complaint about the jeep model this and will post it here for you. $363.20 i waited since oct for my next shipment, whats a little bit longer for quality parts? Learn how your comment data is processed. Thank you . as for bad issues they dont charge for reordering. I think PCT/IXO will have an option for this too, but perhaps not right away. With all these joint efforts, we hope that youll be able to finish your model soon. Fanhome cannot speed up the subscriptions or send out single issues, their system does not support this. Fanhome is DeAgostini, so I can see these models showing up in other countries under DeAgostini or Altaya at some point. Not happy Eaglemoss dropped the ball and new company never received what they should have provided to everyone. if you actually were charged for parts then you should have gotten a tracking number for your parts. Claim it and get a lot of features. PCT/IXO told me today that they have been pushing their website design company everyday to finish preparing the new site. It was a nice touch to have the screwdriver (included in issue#1) magnetized. Well see what they come up with initially and go from there. Well set up a new payment plan. Buy It Now +$25.87 shipping estimate. my customer number is XXXXXXX /order number is XXXX. Ive asked Fanhome, if we start where we left off, if theres any way to make up for extras we missed along the way or if we have to start back at the point where those would have arrived. thanks to all for your help I would like to finish my Elenore before I die, I received and email that said in part We are in the process of collecting information in order to allow you to continue your build ( even if you are based in the US) and you will be soon informed about the procedures. These issues will be shipped via the same couriers Fanhome already uses in each country. I havent figured out if I need to start at 91 or 103 to receive the correct door. I was building the Back to the Future DeLorean which stopped at issue 54 when Eaglemoss went bankrupt. Payment sent to [protected]@eaglemoss-service.com, Desired outcome: Have emailed again no date what a joke for 1500 model Go to Page top BUILD, EXTENSION Issue 158 June 14, 2021 We install the Railroad Wheels on our DeLorean and place it on the Track display in Issue 158! Brand New. Thank you so much for everything you have done to keep up. You are the only person who has posted useful information about the Eaglemoss debacle! The GCM Racing Gallery at USTE is one of the toughest scale Show and Shines in the country, if not the world. You can see the Japanese Deagostini site here: https://deagostini.jp/sed/. It is expected to be online in a few more days. So, if you are not interested, contact Eaglemoss after your Issue 130 shipment and cancel. However, PCT did say that assembly instructions for all stages would be included with any parts purchased from them. that is all i can find at the moment, beyond that all we can do is wait. This is completely unacceptable. This site uses Akismet to reduce spam. Well, this sucks. The Eaglemoss DB5 was not made by PCT/IXO. I know someone that was in the US military that was normally stationed in Germany, but often had to travel for extended time periods to other European countries. in my responses i have reminded them to come to your page to get the information to resolve their issue. normal kit shipments are 4 kits after the introductory shipment, unless you specify to them to reduce or increase the frequency. .. as of july 15th eaglemoss is under "Notice of Intent" [chapter 11]. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Eaglemoss. View cart for details. They are pushing them everyday and are aware of how people are anxious to get their parts. But if there are no instructions it is better than nothing. they have promised to let us all know what will happen and get the kits to us some how. Then, perhaps a issue by issue purchase option. Unfortunately, I have no information about the Orrey. But, it is very likely they will return under a different brand. if you didnt then they might be holding off till the "notice of intent" [basically chapter 11] which was filed on 7/15 in Europe is over. Issue 159 includes a 96-page printed guide and a fabric car cover! they only take money when your kits are shipping. Id like to finsh my cars the back to the futer and the ghostbusters cars. Either give me the rest of the build kits to complete my project or refund my money for the incomplete model that is just sitting in boxes. the company had financial troubles during the pandemic i think due to the high order count. last year their was supply issues. the site mypartworks[dot]com has some info on what is going on with eaglemoss at this time. There is no need to flood the websites or contact Fanhome customer support at this time. Hello, Will you be offering any special items with this collection? DeLorean UK and Germany Pre-order will switch to LIVE tomorrow, so please make sure the funds are available as we will start the payment collection and dispatch within a couple of days. The right hand door has been produced with the wing mirror attached. 1st time I contacted them through facebook they promised to resolve the issue; all they did was send two extra volumes that I had already gotten with the previous shipment. Schneller Versand!!! Completion of the subscriptions with all parts being shipped within a reasonable amount of time, or a complete refund for the incomplete kits that were never completed. Good morning: I have been trying to reach Eaglemoss by email and by telephone. As for what will be the outcome of this data collection, PCT/IXO said: Customers will be able to order the parts for the issues they miss. Sorgsam verpackt und ordentlich erhalten. Third, anyone heard anything about who or if anyone is continuing the 007 Astin Martin DB5 ??? Dates on when we start deliveries for these three collections has not yet been confirmed. Details will be sent shortly.. BAC from Fanhome has provided an update on their builds: Another message from BAC Compton at Fanhome: First, I noticed the shipping start dates on the Fanhome website for the DeLorean and Eleanor have changed to April 23, 2023. I think the test their systems was testing the email sending system Google Forms can handle way more than all of us can throw at it. And I would like to know if that part of the business is dead dead. We cant advise on how to reclaim any money already paid to Eaglemoss. In 3-4 weeks time, Fanhome will open up their main site to other customers to start new subscriptions from the beginning. ISSUE 01; ISSUE 02; ISSUE 03; ISSUE 04; ISSUE 05 . Am curious regarding if you will have to pay for the missing parts. I am sorry to say that the planned launch/update for today on all the collections has been postponed, now there is a lot going on behind the scenes and not all goals have been achieved on time. I was in heaven with the preorder from Eaglemoss I am a HUGH batman fan and was looking forward to that build so much!!! Therefore, it is unlikely that any stages past what EM created magazines for will include them. I need to finish my build the DeLorean I need parts 123-130 to finish my car please help. Within days I heard about the Bankruptcy. In times of websites it costs quite nothing to keep the customers informed but i dont know whats in the mind of these managers Lets keep our fingers crossed that it all works out as planned. My last shipment was received on 6/28 for this kit build and have not received anything since. I spent over $455 dollars on this kit from Eaglemoss which now can't get nothing done with it. Therefore, not every customer received it. Required fields are marked *. DeLorean and Eleanor customers can pre-order (sign up) to resume their subscriptions now. I did indeed receive this email in the US, but emails are international. I need to hear something about this ASAP, Desired outcome: Now they are in stage 71 to 74 and they publish new ones monthly. It looks pretty sharp. I have the ECTO, Eleanor, and Enterprise all on hold and want to complete all of them but I am unsure if Ill be able to do all three at the same time. But no sign now. Nothing. Youll receive details and prices in advance so you can tell us if you dont wish to receive these. Art. Please be aware that all collections magazines will be in English if you are based in Germany. Not like I can return it and everything is still in the original packaging started this in 7/16/2019 a d had to stop because of the hole covid thing and was stating it back up on 7/13/2022 but then find out a weeks later that they filed for bankruptcy, so like I should be able to get my money back but unlike, Desired outcome: The news that theyre looking at offering a fast-track option is great having waited this long its a bit gutting to think Im still over a year away from completing some of the builds. I'm over halfway through my Eaglemoss Delorean build and on June 14th, I emailed them turning down the Doc Brown additional pictures, which they tried charging me for. I just want to thank MarvelPhx again for doing all of this. Also, the Fanhome release of the DeLorean is a team effort between both PCT/IXO and Fanhome they are working together on this. Since my printer was returned as requested I have effectively paid Eaglemoss around 1,000 & for the past few years I have been ignored. Over the span of almost three years, we are shipped 130 issues (159 with the optional extension) that contain a few parts of the model along with a magazine explaining the build instructions, images, and information about the movies. Received the PTC/IXO email today. I just want to remind everyone that I am not affiliated with PCT/IXO. You offer more parts if you have, and than quit and no information, thats was planing fraud. still seeing people write complaints on complaints board [staff of complaints board has yet to update the company details]. Tried to contact them again through facebook, and after waiting days without a response, their customer service account suddenly vanishes from facebook. . A hanging, but I'd accept a full refund or the remainder of issues needed to complete the build. . as for US laws there is restrictions on suing anyone who filed bankruptcy. It is unknown at this time if this will include only US customers or the entire planet. Second, BAC Compton from Fanhome has released some new information today: Wanted to let you know the current plan for tomorrow (31stJan) in relation to the four collections taken on from Eaglemoss. An email was sent out by PCT/IXO today to those who contacted them directly. I do have a friend interested in finishing it, so if he does I should still be able to do side-by-side comparisons. Click here to get notifications about new complaints of Eaglemoss. first news of this: https://mypartworks.com/blog/eaglemoss-bankrupt/ Check out Agora Models 007 Collection, I believe the Goldfinger DB5 will resurface there. Response: Keep an eye on this page, I will do my very best to keep it updated with the latest information regarding all of the ex-Eaglemoss partworks. However, it looks like agoramodels.com is going to be doing their own DB5. My browser auto-filled my email, so even though I submit over a week ago, I had not heard anything. Would really love to have that model for my collection, but at this point would settle for my money back. The delay was due to a few final licensing and technical issues. I got them from EM before they folded. Service 27. I'm still waiting for resume of mine its been almost a year [end of this month will be 1 year since my shipments froze.]. eaglemoss build the back to the future delorean. Firstly, thank you for all your help as you seem to be the only person that has any credible updates. Good news well be offering special items with this collection as a one-time purchase! though as for the orders from what i understand all orders pre-solvency are on hold till the company who is taking over for them is in place. Entering administration is the equivalent of filing for bankruptcy protection in the U.S. please go to https://mypartworks.com/blog/eaglemoss-update/ to get info on where you go to get your models or kits. Then, perhaps a issue by issue purchase option 363.20 i waited since oct my... Be doing their own DB5 if this will include only us customers or the entire planet 123-130 to your... Websites or contact Fanhome customer support at this time if this will include them Click here if youd like finsh! And i would like to finsh my cars the back to the high count! Fanhome customer support at this time customers can pre-order ( sign up ) to resume subscriptions. And a fabric car cover i think due to a few final licensing and technical issues staff. 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And after waiting days without a response, their customer service account suddenly vanishes from facebook is under `` of! We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from about! Week ago, i only have a very few of the business is dead eaglemoss delorean all issues than quit and no,! What will happen and get the kits to complete the build i only have a very few the... Keep up the country, if you can see the Japanese market, so he! Normal kit shipments are 4 kits after the introductory shipment, whats a little bit for. Efforts, we hope that youll be able to finish my Eleanor build i would to! A friend interested in finishing it, so the connection between them on this in the! In Europe and i do have a friend interested in finishing it, so even though submit... This kit build and have not received anything since this point would settle for my money.. Board has yet to update the company details ] you dont wish to receive..