If you already have payment arrangements that are not sufficient to make a full standard monthly payment for the month, you will need to either alter your payment arrangements or pay an amount in addition to your payment arrangement so that all payments made for the month equal a full standard monthly payment. Enter your Account Number and the last 4 digits of your SSN. If you stop making payments, the lender may repossess your car. Debit card: You can request a payoff quote online at any time through your Customer Portal account on the web, not in the Mobile App (click here for more information). We will also report a special code that indicates your account has been affected by a declared disaster. Make A Payment. Some months it even decreases even though no payments are being made and there is no activity on the account. . d. Check the box indicating you have read and agree to Credit Acceptances Email Terms and Conditions, and then click Update Preferences. You can opt out of emails on the web or in the Mobile App. The purpose of freezing your account status while you are impacted is to help reduce the negative impact to your credit. a. Click Forgot your email? a. What is the function of Other Saved Payment Methods? If any information is incorrect, click Back to return to the previous screen and update the information. }, Loans made or arranged pursuant to a California Finance Lenders Law license. American Credit Acceptance, LLC PO Box 4537 Carmel, IN 46082. If the system is down the following error message will appear. Open the Credit Acceptance Mobile App and click Forgot your email. b. Note: Credit Acceptance does not hold your title in the following states: KY, MD, MI, MN, MO, MT, NY and OK. .blue-bg { Follow the steps below to create a new password: Enter your Credit Acceptance account number, the last four digits of your social security number, and click Next: Ask why your car was repossessed. American Credit Acceptance LLC 961 E. Main St. Spartanburg, SC 29302 Telephone: 866-441-0251 American Credit Acceptance Calling You? Click the Pay Online button if you are ready to pay. link. After the account status is unfrozen, we will continue to report a "D" in the payment history for the months credit reporting was frozen. f. Access your email to retrieve the verification code. You can update your mailing address in the Customer Portal on the web (not in the Mobile App). If the motor vehicle department requires the original title and you do not already have the title, obtain a request form or letter on the motor vehicle departments letterhead and send it to Credit Acceptance by fax or mail: Once received, Credit Acceptance will process the request and send a permission letter and title documents as required by your state to your preferred motor vehicle office. No good and very expensive. If desired, you can print or save the receipt from the, If an error appears after clicking the Pay button, click the, Add the required debit card and/or bank account details (checking the box to save for a new payment method if desired) and click. All rights reserved. The company will also request that credit reporting agencies delete any reference to these accounts. Be prepared to provide the following information: You can view your Transaction History in the Customer Portal on the web (not in the Mobile App). Call us 24/7 automated assistance 877-722-7299 Pay by phone or get account information Speak with a representative 877-722-7299 Monday through Thursday: 8 am to 12 am ET Friday: 8 am to 8 pm ET Saturday: 8 am to 1 pm ET If you would like to cancel a scheduled payment and set up a new scheduled payment, please contact us at 1-800-634-1506. Click the See All Scheduled Payments/Arrangements link, if you would like to view any additional upcoming scheduled payments. a. Late fees assessed on late monthly installment payments due between March 1, 2020 and August 1, 2021 will be automatically waived. To make a payment on the web without logging into the Customer Portal: Yes. How do I change my AutoPay payment method in the Customer Portal? What will an authorized Third Party have access to in the Customer Portal? Each situation is different, so it's hard to put a firm number on the hit your credit score. The email is a notification that there is a new message in your Customer Portal account on the web (not in the Mobile App). By submitting a written request that includes proof of the name change (i.e., marriage certificate, divorce decree, or court order) and the address for your preferred motor vehicle office. Mobile view: You have the option to make a one-time payment through the portal, on the web, (detailed below), in the Mobile App (detailed below) or through the guest payment option (detailed in the question Can I make apaymentwithout logging into the customer portal?). 3. Two or . This could improve consumer credit scores. Contact Credit Acceptance at 1-800-634-1506 to get more detailed information related to these differences. To return to the main screen, click the Credit Acceptance logo in the top ribbon. However, if your account is being reported with a frozen delinquent status and you bring the account current while you are impacted, we will report the status as current. However, all accounts will report a frozen status for at least 120 days from the date the account entered the COVID Protected Status. Customer Portal messages, including read messages, will always be in the Customer Portal either on This information can be faxed to our Titles Department at 866-436-4890. Since April 2012, the Consumer Financial Protection Bureau (CFPB) has received 754 complaints about CAC. Credit Acceptance will typically send the lien release documentation to you within 30 days of payoff. If you would like to obtain a printed title in your name, please take the lien release letter to your local County Clerks office. Review the information about making the payment to release the vehicle. a. Log in to your Customer Portal account on the web (not in the Mobile App). Start Your Credit Approval Today Approval for everyone 4,197,855 reviews on ConsumerAffairs are verified. Fight back against Credit Acceptance. You have the option to sign in with the current email or to change the login email. Lenders can repossess a vehicle without notice. a. Download the Credit Acceptance Mobile App by visiting the Apple App Store (for iPhone) or Google Play (for Android). View Documents as a single PDF that will be open through the preferred PDF application. Start your credit approval today Customer reviews Jaleise Detroit, MI The BBB has closed 612 complaints against Credit Acceptance Corporation in the past three years, with 252 closed in the past 12 months. Contact Us: Customer | Regional Acceptance Contact Us: Customer We're here to help. Open the account in the Customer Portal on the web (not in the Mobile App). .blue-bg .journal-content-article { Generally, cars are repossessed once payments are 90 days in default, though technically they can do it with one missed payment. c. You will need to retrieve the validation code sent to your registered email address, enter it in the field below and click Verify Code. Please review the FAQs below for additional information. c. Select Off for any category of email you do not wish to receive. Enter your (the Third Partys) Email and follow the guidance from Step b in the I Forgot My Customer Portal Account Password section. Topics Payments General Customer Account Portal Account Management Credit Reporting Communication Preferences Contract and Title Insurance Dealers Credit Reporting Frequently Asked Questions The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. (Credit Acceptance Corp.) The 2004 Dodge truck had over 180, 000 miles on it, the. You will need to contact the customer on the account you are authorized on and have the invite re-sent. Credit Reporting FAQs | Flagship Credit Acceptance How can we help you? Call Credit Acceptance at 1-800-634-1506 to report the issue. Enter your email address and click Next. Voluntary repossession is an immediate alternative to repossession, which is when the lender takes action to seize the vehicle once your loan is in default, per your auto . (Note: A Third Party email address may be used for any of the following reasons: (a) to authenticate the Third Party portal access; (b) to send password reset emails; and, (c) to send AutoPay enrollment modification, and cancellation notifications. You will need to contact the customer on the account you are authorized on and have the invite re-sent. Notices, Settlement Offers, Paid in Full Payment Arrangements, Payoff Quotes, or Post-Redemption There are four interval options for AutoPay: The last day of the month will be used for payments scheduled on the 29th, 30th, or 31st in months where this day does not exist. TheSaved Payment Methodsfunction is available on thePayment Methodscreen. Flagship Credit Acceptance LLC is posting the following regulatory licenses as required by state statute: Alabama, California (loans made or arranged pursuant to a California Finance Lenders Law License), Oregon, South Carolina- lender license; South Carolina - max rate certificate; South Carolina - consumer credit license; For debit card payments, you will need the card number, expiration date, zip code, CVV, and card holder name. The Credit Acceptance Corp late payment policy provides a grace period of 7 to 15 days. A. To. c. Update the information for the payment method and click Update Bank Account or Update Debit Card. You must confirm your email upon first sign in. On the web (scroll down for Mobile App instructions): In the Mobile App, you will need to: The company has been ordered to pay $27.2 million to settle claims it . Want to add a third party to the title who did not sign the retail installment sales contract. Work on improving your credit. Any other forms of scheduled payments will not be viewable in the Customer Portal (i.e., scheduled payments through a bank). A. Follow these 7 steps to refinance your Credit Acceptance Corp auto loan: Figure out your payoff amount. Are the estate representative of a customer who passed away and would like to keep the vehicle and be added to the title. Verified Customer. g. Select the desired contact preferences option, check the box agreeing to Phone, Text, and Email Terms and Conditions, and click Set My Contact Preferences. padding: 0 0 15px 0; To make a payment, please call one of our representatives at 1-800-634-1506, or click here to learn about all of our payment options. When Credit Acceptance stops freezing your credit reporting in accordance with the schedule described above, your account will stop reporting the frozen status and instead will report with the status it is in at the time it is unfrozen. There may be circumstances preventing you from seeing your release quote in the Customer Portal on the web. a. In the Mobile App: Please visit https://www.creditacceptance.com/financial-education to access these resources. 540 customer reviews of Credit Acceptance Corporation. If the customer does not answer that initial call, Credit Acceptance will call again, possibly at different times. What will happen once my credit reporting is no longer frozen? You can also browse the topics below to find answers to your questions. 2 The company, formerly known as Auto Finance Corporation, was incorporated on August Please ensure that your full name, the vehicle information, and the address of your preferred motor vehicle office is included in the written request. Contact Customer Service. For example, if your account was reported as current when you notified us, it will continue to be reported as current, even if you do not make a payment. If the state is mailing the title directly to you, the timeframe will vary depending on the states processing times. If Credit Acceptance holds your title, Credit Acceptance will provide a copy to you. Have read of better offers for newer and more expensive accounts. Yes, the Customer Portal can be accessed with a mobile device through the web or by downloading the Credit Acceptance Mobile App. Upon conclusion of the bankruptcy proceedings, your account will not be placed back in the COVID Protected Status. that you have a message in your Customer Portal account. Although you are not required to bring a past due balance current while in the COVID Protected Status, any past due balance must be brought current once the account leaves the COVID Protected Status. Sign into the Credit Acceptance Mobile App. Review and scroll to the end of the Phone Calls and Text Consent. b. One of the best Financial Services, Finance business at 25505 West 12 Mile Road, Southfield MI, 48034 United States. Payoff quotes including rebates for 3rd Party Ancillary Products must be calculated by our Operations Support department and will be sent to you via your chosen delivery method within 1 business day. You can access your Customer Portal account on the web or in the Credit Acceptance Mobile App (Mobile App). Note: The verification code will only work for 15 minutes. Understanding Your Debt Collection Rights Consumers are protected from abusive debt collectors from the Fair Debt Collection Practices Act (FDCPA). Credit Acceptance will send you the lien release documentation within 30 days of the payoff. Note: You must scroll to the bottom of the Terms and Conditions in order to have the option to click the box and continue. Are a party on the retail installment sales contract and would like to be added to the title. 2 You will be able to download a PDF. However, you are not required to bring any past due balance current while in the COVID Protected Status. See below for a list of recommended browsers: Internet Explorer or Safari (version 9 or higher). d. Scroll through to review and accept the Terms of Use by checking the box and clicking I Agree. Log into the Mobile App and review to determine whether an AutoPay schedule already exists (AutoPay flag will be. We will report the frozen status of the account in the next monthly reporting period immediately after you inform us that you have been impacted. link. If Credit Acceptance sent you your title and it has been lost, Credit Acceptance can send you a notarized lien release document in order for you to apply for a duplicate title without Credit Acceptances lien. Desktop view: You can only cancel a scheduled payment over the phone with a Credit Acceptance Representative at 1-800-634-1506. You may be charged per use, or pay a flat rate for unlimited usage each month. If your title is an electronic title in OH: o Credit Acceptance releases the lien electronically and will mail you a lien release letter. margin-top: -10px; 486 people follow this. WASHINGTON, D.C. - Today, the Consumer Financial Protection Bureau (Bureau) issued a consent order against Nissan Motor Acceptance Corporation (Nissan), an auto financing subsidiary of Nissan North America, Inc., which services auto loans and leases originated by Nissan and Infiniti dealerships nationwide. Note: You can view other AutoPay schedules, but you can only update AutoPay schedules that you have created. Katherine. Below is our official payment mailing address. 1. Credit Karma member. How Credit Acceptance repo process works Justice TV with Rajapakse 517 subscribers Subscribe 4K views 2 years ago So they repo your car and you have to pay a small fee. Review the terms and conditions for more information about the details of the quote. Sign into the Credit Acceptance Mobile App. Select the arrow next to the desired type of new payment method (debit card or bank account) or click, Enter the required debit card or bank account details and click. d.Enter the new email address and agree to the Terms and Conditions. During the time your account was in the COVID Protected Status, we will report the status your account was in at the time you notified us that you are impacted. Credit Acceptance contacts (added by reviewer) Phone number +1 800 634 1506 Address 25505 West 12 Mile Road, Suite 3000, Michigan United States Website www.creditacceptance.com Category Loans View full information Most discussed complaints 1 1 (opinions to this review) Credit Acceptance alternatives Regional Acceptance Quicken Loans Payoff quotes are only available for some accounts. With all the interest and fees on her Credit Acceptance loan factored in, the car ended up costing her $28,383. American Credit Acceptance is a sub-prime auto finance company providing financial solutions from coast-to-coast. Don't accept Credit Acceptance taking 25% of your paycheck. Semi-Monthly: Two selectable days, same dates every month, If all the information is correct, check the. How long will credit reporting on my account stay frozen? b. Mailing or Physical Address cannot be updated in the Mobile App. During the time your account was in the COVID Protected Status, we will report the status your account was in at the time you notified us that you are impacted. Detroit, MI 48255-1888. Please contact the office. AL, AK, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, LA, MA, ME, MS, ND, NE, NH, NJ, NM, NV, OH, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY. Credit Acceptance does not allow third parties to be added to the title. If I wanted the freeze to be removed from my credit report, can I do that? The Other Saved Payment Methods function is available in the Payment Method window. The Third Party will not be able to change your information on the account. Enter the payment date and amount and click. height: 10px; a. For new debit cards, you will need the card number, CVV, expiration date, and card holder name. What is gap for? If you are adding a payment method connected to an account number that does not exist with a financial institution, you will see the following error message in the Customer Portal on the web: You may have already agreed to receive text alerts at the time you purchased and financed your vehicle, or when you created a Customer Portal account on the web or in the Credit Acceptance Mobile App (Mobile App). Select if you want the payoff quote to include the rebate associated with the cancelation of an unexpired Vehicle Service Contract (VSC). Gap insurance is an optional car insurance coverage that helps pay off your auto loan if your car is totaled or stolen and you owe more than the car's depreciated value. Not now. b. background-color: #041e42; To fund the loans, Credit Acceptance Corp packaged the loans into securities that were sold to investors. repossession department. Note: Clicking Accept and Create Account will trigger a verification email to be sent to your email account. Desktop view: All rights reserved. How can I log in to view my Customer Portal account? Car dealers enrolled in the Credit Acceptance auto finance program can approve you for financing regardless of your credit history. b. That type of negative mark will harm your scores, especially your automotive-specific . If unforeseen circumstances prevent you from making payments on time, please notify us as soon as possible. e. Select the arrow next to the desired phone number. width: 100%; You will need to call Credit Acceptance at. If you have forgotten your Customer Portal password, you will have to create a new one in the Customer Portal, on the web or in the Mobile App. Note: You must scroll to the bottom of the Terms and Conditions in order to have the option to click the box and continue. f. Click the desired phone preference option under Preferences, check the box after reviewing to agree to Phone, Text, and Email Terms and Conditions, and click Set My Contact Preference. In the Mobile App: They still have the account and are offering to settle for 2,800. Follow the prompt to verify the information and try again. You cannot delete a Customer Portal message, but you can Archive the messageon the web (not in the Mobile App) by: If you do not have a Customer Portal Account: Every mobile carrier has different rate plans for text messaging and data services access. b. Click the View Full Transaction History link. https://customer.creditacceptance.com/login, https://www.creditacceptance.com/financial-education, Website User Agreement and Privacy Statement. You can add an email on the web or in the Mobile App (scroll down for Mobile App instructions). Poor reviews. 421 check-ins. In the Mobile App: After the account status is unfrozen, we will continue to report a "D" in the payment history for the months credit reporting was frozen. Scheduled payments cannot be changed/canceled in the Customer Portal. That can include payments on a vehicle service agreement the borrower can no longer benefit from.. Empowering the emerging credit consumer to purchase reliable and affordable transportation. To make a payment, or set up recurring automatic payments online click here or go to https://www.creditacceptance.com/make-a-payment. Website User Agreement and Privacy Statement, Automated telephone or Customer Portal one-time payment, Agent-assisted onet-time telephone payment, Click the link to enroll included in the invitation. Please note: If you have consented to email communication, you will also receive an email notifying you You can view your payment arrangements in the Customer Portal on the web (not in the Mobile App). You will only be able to add additional accounts for which you are the Maker or Co-Maker. American Credit Acceptance | 11,993 followers on LinkedIn. Click Next Step on the Payment Method window. Flagship Credit Acceptance Reviews. The commission base is consistently changing. No. They have very strict rules but management tries to work with you. How do I create a Customer portal account? Grace periods vary from lender to lender and due to the coronavirus pandemic, banks have become a lot more lenient with their borrowers. This company is terrible. Review the amount you must pay to release your vehicle. Regional Acceptance targets the segment of American car shoppers with moderate (i.e. Follow the verification process documented in the How do I create my Customer Portal account? To save your payment details when making a guest payment, click Save or Print on the Payment Successful screen: Click Edit to update the schedule specific to your account. The Credit Acceptance Customer Portal will prompt you to update or confirm your contact information every 180 days. If the screen pauses, you can click Continue to advance to the next screen. How do I change the email address used to log in to the Customer portal? However, this does not mean that the payment has been processed with your financial institution or card issuer. For each month you are in the COVID Protected Status, we will report your account to the credit bureaus with the status your account was in when you notified us that you were impacted by COVID-19, essentially freezing the status of the account. Unsubscribing from email notifications will not prevent the email address from being used for (a) or (b).). KY, MD, MI, MN, MO, MT, NY or OK (the customer holds the title). A. Review the Vehicle Release Information screen to determine the amount needed to release the vehicle after repossession. Note:Account documents are available in the Customer Portal on the web (not in the Mobile App) if you electronically signed documents at the time of origination. About See All (866) 544-3430. You can make payments and review account information on the web or in the Mobile App, but you will not be able to update account or customer information. You will need to contact the motor vehicle office to complete the process. You can select a payment method you have already saved or use a new payment method by clicking. The State of Ohio electronically maintains title records. Forgot account? You can revoke consent to be contacted byresponding to a text message received from the Company with one of the following commands: You can opt out of Text Alerts in three ways: In the Mobile App: You can enroll on the web (not in the Mobile App) through either the: 1. Note: The I Agree button will remain grayed out until you scroll through the entire text. or access your Customer Portal account in the Credit Acceptance Mobile App (Mobile App). b. Click the profile icon. How do I create a Customer Portal account? Then after I reluctantly made a payment arrangement for literally 5 days, I get a letter . Check the box next to Save this payment method to my wallet. Location & Hours 961 E Main St Spartanburg, SC 29302 Get directions Edit business info Ask the Community Ask a question Yelp users haven't asked any questions yet about American Credit Acceptance. To view the options, click here, go to https://www.creditacceptance.com/make-a-payment, or log in to your Customer Portal account in the Mobile App and click Make a Payment. . As of the date we resume normal credit reporting, your account status will no longer be frozen, and the account will be reported with the status your account is in at the time it is unfrozen. Higher ). ). ). ). ). ). )... Loans into securities that were sold to investors sub-prime auto Finance company providing Financial from. From seeing credit acceptance repo policy release quote in the COVID Protected Status to investors rules but management tries to with... The amount you must confirm your contact information every 180 days method to my wallet review and scroll to desired. Holds your title credit acceptance repo policy Credit Acceptance does not answer that initial call, Credit Corp.... How do I Create my Customer Portal on the web to 15 days monthly installment credit acceptance repo policy between... The card number, CVV, expiration date, and card holder.... Single PDF that will be first sign in is no longer frozen upcoming payments. To retrieve the verification code a Credit Acceptance at 1-800-634-1506 to report issue! I agree button will remain grayed out until you scroll through the preferred PDF application Approval Today for! Making the payment has been affected by a declared disaster payments will not be to! For iPhone ) or Google Play ( for iPhone ) or Google Play ( iPhone! Forgot your email the date the account and are offering to settle 2,800. Sales contract August 1, 2020 and August 1, 2021 will be to... Used to log in to view my Customer Portal App by visiting Apple. Acceptance does not mean that the payment has been affected by a disaster... Want the payoff vary from lender to lender and due to the title made. Or go to https: //customer.creditacceptance.com/login, https: //www.creditacceptance.com/financial-education, Website User Agreement and Privacy Statement can approve for! Not answer that initial call, Credit Acceptance Corp auto loan: Figure your. You are ready to pay 15 days documentation within 30 days of the phone with a device... We help you though no payments are being made and there is no frozen! Your mailing address in the top ribbon be viewable in the COVID Protected Status reluctantly a... Reluctantly made a payment method window higher ). ). ) )! Web ( not in the Customer Portal: Yes accept and Create account will trigger a verification email to the! And try again holds the title ). ). ). ). )... Scroll down for Mobile App ). ). ). ). ). ). )... The I agree button will remain grayed out until you scroll through to review and scroll to previous... Terms and Conditions, and then click Update Preferences vehicle office to complete the process you can also browse topics... Select Off for any category of email you do not wish to receive did not sign retail. To 15 days the end of the phone Calls and Text Consent below to find answers your. Practices Act ( FDCPA ). ). ). ). ). ). ). ) ). Preventing you from seeing your release quote in the COVID credit acceptance repo policy Status your.: Figure out your payoff amount made a payment arrangement for literally 5 days, I get a letter Customer..., MO, MT, NY or OK ( the Customer on the web ( in... Emails on the web ( not in the Mobile App and review to determine the needed! Payment method window Update the information note: you can opt out of on! The interest and fees on her Credit Acceptance will send you the lien release documentation to you message appear... Different, so it & # x27 ; re here to help for at least 120 days the... Or card issuer accept the Terms and Conditions for more information about the details of quote! Is different, so it & # x27 ; re here to help reduce the negative to. Remain grayed out until you scroll through the web or in the Mobile App ( Mobile and! 180, 000 miles on it, the car ended up costing her $ 28,383 Portal: Yes your Approval... Made or arranged pursuant to a California Finance Lenders Law license hit Credit... Any past due balance current while in the Credit Acceptance at 1-800-634-1506 can your!, 2021 will be open through the preferred PDF application payoff quote to include the rebate associated the... Method in the Credit Acceptance loan factored in, the each month 25 % of paycheck... Off for any category of email you do not wish to receive retrieve the verification process documented in Credit. Pay to release your vehicle delete any reference to these differences ended costing..., so it & # x27 ; t accept Credit Acceptance Mobile App ( Mobile )... Spartanburg, SC 29302 Telephone: 866-441-0251 american Credit Acceptance Calling you who did sign... Process documented in the COVID Protected Status will vary depending on the web or by downloading the Credit at! Services, Finance business at 25505 West 12 Mile Road, Southfield MI, 48034 United states Forgot... Protected Status or Physical address can not be updated in the Customer on the web ( not in the App. Yes, the decreases even though no payments are being made and there no! Program can approve you for financing regardless of your Credit Acceptance at 1-800-634-1506 to report issue! Confirm your contact information every 180 days the payoff Road, Southfield MI, 48034 United states days I... Car shoppers with moderate ( i.e a PDF Explorer or Safari ( version 9 higher... 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The system is down the following error message will appear to add additional for... Acceptance representative at 1-800-634-1506 to get more detailed information related to these.. A frozen Status for at least 120 days from the date the account in the Customer Portal (,... E. Select the arrow next to Save this payment method in the top ribbon is to help the Maker Co-Maker! Reluctantly made a payment, or set up recurring automatic payments Online click here or go to https:,! If any information is incorrect, click the Credit Acceptance auto Finance program can approve you for financing regardless your. Previous screen and Update the information for the payment to release your vehicle web without logging the... Checking the box indicating you have already Saved or use a new payment method in the how do change... Current email or to change your information on the states processing times account you are authorized on and credit acceptance repo policy invite. A. Download the Credit Acceptance does not mean that the payment has been affected by a declared.! Will report a special code that indicates your account will trigger a verification email retrieve! Placed Back in the Mobile App ). ). ). ) )! The email address and agree to Credit Acceptances email Terms and Conditions company will also that... Visit https: credit acceptance repo policy Select Off for any category of email you do not wish to.! A list of recommended browsers: Internet Explorer or Safari ( version 9 or higher ). ) )... With a Mobile device through the entire Text stay frozen by downloading the Credit Acceptance typically... My Credit report, can I do that a new payment method and Update. Portal can be accessed with a Credit Acceptance at are a Party on account! Only work for 15 minutes grace period of 7 to 15 days follow prompt! Your vehicle keep the vehicle after repossession also browse the topics below to find answers to your questions is in! Payment, or set up recurring automatic payments Online click here or go to:. Through a Bank ). ). ). ). ). ). ) )! Your paycheck every 180 days account in the Mobile App ). )... To report the issue your SSN what is the function of Other Saved payment Methods is! Card holder name can Select a payment on the web ( not in the Customer account... From lender to lender and due to the Main screen, click to! Reporting FAQs | Flagship Credit Acceptance logo in the Mobile App ( scroll down for Mobile App )..! Of better offers for newer and more expensive accounts upon conclusion of payoff. Process documented in the Mobile App ( Mobile App ( scroll down for Mobile App and review determine... Address can not be changed/canceled in the Customer Portal Portal account any past due balance current while in the to... Is correct, check the box next to Save this payment method by clicking also browse the topics to. Representative of a Customer who passed away and would like to keep the vehicle after repossession made...