2) Are these flights bookable with Delta SkyMiles? Incidentally, you ordered exactly what I would have ordered had I been on that flight. Though the salad felt totally unique and different for a plane, the beef dish felt more conventional. (Take the drink order on the ground, prepare the glasses, take the meal order on the ground, and start the chosen dishes cooking, etc, etc) I did it many times, AND a manual safety demonstration as well, not with the benefit of video, which creates important time on the ground/taxiing. {external-icon} Indicates external site which may or may not meet accessibility guidelines and/or be translated. The food does look very good. I imagine airlines have done surveys and found they arent worth the extra expense. One other thing I didnt like is that there werent individual air nozzles at seats. That meant, where possible for regular punters, remembering their names, welcoming them on board with a smile, remembering their favourite pre-departure drink, asking whether their wife/husband/boyfriend/girlfriend/dog had recovered from the bout of flu they had last time they were with us. Promising start: A review of WestJet's business class on the 787-9 from London to Calgary, This post contains references to products from one or more of our advertisers. View the current offers here. Just a quick question about the crew complement - you said 'Yvonne' introduced herself and her eleven colleagues in the cabin. Interesting that it was the same in Biz on your flight. Good review and a very important part about service times. Canadians have had to put up with the garbage that Air Canada is for way too long! The only route where SQ gets it done <30mts is on CGK-SIN. Stories of 3 to 4 hour services were not uncommon on the initial flights. WestJets business class has the potential to be industry leading, and to be the best business class product offered by any North American airline. Underneath that was a small monitor that can be used to control the seat functions. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. Pushing back Calgary Airport Prices displayed above are subject to change and are not guaranteed until payment is made and accepted. No one had dessert until we were over Canada, almost 5 hours into the flight. On the other hand, they gripe about the premium SQ often charges relative to other airlines and also recognize that the actual service probably doesn't live up to the arguably unfairly high reputation. The time to book your getaway is now with our new travel ready tips. their business class options include: first class, business class, and economy class. Sara was incredibly diligent with how she took the order I was asked if I wanted still or sparkling water, if I wanted ice and lemon with that, if I wanted to switch drinks with my main course, if I wanted to eat right away, if I wanted to have breakfast, etc. The food quality and selection was exceptional, and in general the service felt more like Qatar Airways than anything else. Depart: 7:20PM [flight_stats ticket-class="first" review-stat-section="Amenities and IFE" tpg-rating="12" tpg-rating-max="15" screen="18" movies="102" live-tv="No" tailcam="No" wifi="1.48" wifi-2="0.73" headphones="0" comp-alcohol="0" extra-pillows="0" turndown-service="0" /]. I am waiting for WestJet do do a 36,000-ft poutine, just for fun. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. If someone has a different experience, please let me know. They have ten working in economy? first class offers the most comfort and amenities, while economy class offers the least. 3 Overweight and oversized baggage fees may still apply. I chose a more traditional meal progression, so I asked the flight attendant for a small plate followed by a large plate and that dessert . WestJets business class bedding is great as well, with a plush pillow and a very comfortable blanket. Its why I like the more self-confident and self-contained service culture of, say, KLM or Qantas. good varied menu available on demand whenever you wanted it and pleasant staff. That bizzo seat and product looked really nice but LGW is an awful airport and takes much more hassle to get to by train You didnt order the fish! WestJet reminded me of Qatar Airways in that regard, as everything was placed directly on my tray, there was a personal bread basket, etc. it's been nearly 2 months since the last update!! Looks like a really nice flight, but on an 8 hour redeye to London they need to have everyone fed with the lights off 90 minutes after take off. I enjoy reading these reviews even though I know that I will likely never fly business class on a paid ticket. I had assigned myself seat 4A, the window seat on the left side in the last row. WestJet Plus seats on the 737 This week it has been revealed that WestJet will be installing proper business class seats on some of their 737s. We are the only airline in Canada with fully extendable privacy screens Extra space to work or relax with a seat pitch of 46 inches and a seat width of 22 inches Four-way lumbar support Plenty of personal stowage space View seat map Dine Refresh with a bottle of water upon boarding, and a welcome beverage served prior to take off For one thing, I imagine there wasn't much space left in the aisles. Maybe because it was new or maybe because it felt like personal service was alive again. And a lot of airlines keep cabins really warm. Cannot fault the crew/service concept/quality. Photos of the plane also show that Premium Economy . I flew for 30 years and well remember the difficulty of working on a just-introduced aircraft type. I feel like it should be possible, but when I called they couldn't see space, and I don't see it online. It depends on the schedule offered by WJ and AC and also if you are a Flying Blue member you just stick to WJ i guess. They're planning on launching a custom built lounge next year though. Otherwise, great looking cabin and food. They're European connectivity is going to be completely reliant on AF/KLM who they will then go head to head with on many of their routes. Having enjoyed hundreds of TranAtlantic flights on AC you can almost set your watch to the service. Seems like a great product. But Ben, maybe you were starving and eager to eat & drink something. Check in. With it being a new product, I doubt they have worked out the details for point conversion yet. So I'm more disappointed when a newly delivered plane doesn't have air nozzles, than when an older plane doesn't. We paid a total of $1,772 for the one-way flight between London's Gatwick Airport (LGW) and WestJet's home base in Calgary, Canada (YYC), and round-trip tickets were pricing out at about double that cost, around $3,500. ), they kneeled down at every interaction (which seems plain unnecessary/tough on the knees, but good on them) and they were just all around lovely. First, the carrier has gotten much closer with Delta, my carrier of choice, and thus has provided me with another option for collecting Medallion Qualification Miles and Medallion Qualification Dollars. Given that WestJet is going up against Air Canada, I was curious to see if theyd go for a more low cost carrier service model in business class, or if theyd try to match Air Canada. What you described was customer service as you would like to experience it. How much is the business class fare, round trip? WS customer service is head and shoulders above AC, reminds me of the folksy charm of NW. Your preoccupation with air nozzles hurts the value of your reviews. So kudos for that, but work out the issues, please! Long drawn out meals are nice, but people really just want to sleep. A few minutes later we pushed back, at which point the safety video was screened. I agree with Neal S. and don't buy into the learning curve theory. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Same country? Theres a huge array of movies and TV shows, in addition to the moving map. TPG values it at $1,600. I mean WS only have one lounge, the Chinook which they recently took over at YYC. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. See more about our ethics policies here. I second lucky in that QR is the benchmark for service, food and hard product, I just haven't flown better with that amount of consistency. Hello from London! Overnight, you want the sleep time. The good news is that the business class cabin feels cozy. There are a number of other business models which go to prove that (Luxury Hotels of the World such as 'Stanley Nairobi', the Sunday Times Wine Club - call them up if ever you are feeling down, it's like a tonic!, even Eurotunnel Customer Service team stand out). Air Canada's Signature (business) class is excellent. Special Dietary Requirements The airline provides a selection of eight special meals which can be arranged by calling the airline call centre up to 24 hours in advance. Or perhaps they can make it work with the leisure travellers. ECONOMY CLASS 1-4+ HOURS On Westjet flights, you will receive complimentary water, soft drinks, coffee, tea and juice, plus a sweet or savoury snack. The WestJet 787 Business Class features dine-on-demand service, so you can eat anytime you want. As a OW Emerald I feel my status means nothing with Ive flown CX JL TK TG NH OZ AA F class and the WS crew was the best. 619 were here. The crew on this flight was fabulously friendly. Years ago I worked at DL when they transitioned from 3 class to 2 class (with a significantly more robust than before J class meal service). is comparable to Spirit or Southwest in USA, not SQ, QR or AC. Second, the airline has begun receiving brand-new Boeing 787 Dreamliners, equipped with a very competitive-looking business-class product that it flies between Canada and Europe. [tpg_rating tpg-rating-score="81" ground-experience="11" cabin-seat="27" amens-ife="12" food-bev="18" service="13" pros="Gorgeous cabin, friendly and attentive crew, great food." Available on: Boeing 787-9 Dreamliner Cheese enchiladas. Learn more. So where's the 'on demand' in that? Precisely the same reason that some people go out of their way to fly SQ. @DenB WestJet is partnered with Delta and AirFrance/KLM so eventually they will be bookable with SkyPesos and Flying Blue. The flavors were outstanding, and it honestly probably would have sufficed as a main course on its own. Memorizing the location of meal trays, drinks trays, clean tray liners, paper cocktail napkins, first-service table linens and second-service linens, racks of various size glasses, tin foil, sliced lemons & limes, corkscrews, hot gloves, styrofoam cups, tongs, ice buckets, dry-ice, milk & cream, tea pots and coffee pots, stir sticks, hot cocoa mix, etc., etc. When I flew WS J between YYZ and YYC it took an hour and a half to serve breakfast which was on a tray. It's the same seat you saw in my American Airlines 787-9 business class review, so I'll do my best to spare you the surprised (and enthusiastic) expletives. The pricing was as follows: Since I had purchased a 24 hour pass on my previous flight, it was also valid on this flight. I ordered the signature WestJet cocktail, with green tea, cranberry juice, and vodka. Montreal is not a WestJet hub. At the conclusion of the meal I reclined my seat into bed mode. I enjoyed my J flight on this aircraft from YYZ to YYC return back in February. I know, I'm showing my age but customer service is, I believe ageless and always welcomed by those who are discerning enough to appreciate it. Must keep an eye out for new 787s. 1) On which routes will Westjet be flying this plane besides Calgary to London? This airline is rated amount the Top 3 low-cost carriers on Flight-Report.. (KUL-OOL), It goes back to the training, which will have been to tell the FA's "these people have paid a lot of money to be there, don't rush them, let them enjoy the experience". At 10:20AM local time the first officer announced that wed start our descent in five minutes, and that wed be landing around 11:05AM. Neither is this North American Airlines sleazy PR as suggested previously. Are you serious - after drinking all that you drank and eating all that food? WestJet has a fairly premium-light configuration on their 787. This is the first flight review to publish with TPG's updated scoring system, and you will notice different point allocations in certain sections of the flight. [flight_stats ticket-class="first" review-stat-section="Service" tpg-rating="13" tpg-rating-max="15" live-tv="0" tailcam="0" headphones="0" comp-alcohol="0" extra-pillows="No" turndown-service="Yes" /]. @Janet, what a nonsense! New planes, classes of service, and service flows take time to get used to. Learning a business class service in class will only get you part way. Cost includes $12.95 plus applicable local sales tax. Most helpful comments ( as chosen by the OMAAT community ). Dry air blowing on you just leads to dry eyes. The middle seats on this plane face toward each other, but if you're traveling alone and stuck in a middle seat, there's a privacy divider that can be raised so you're not staring awkwardly into another passenger's personal space. On the other hand, they gripe about the premium SQ often charges relative to other airlines and also recognize that the actual service probably doesn't live up to the @JW: Having lived in Singapore too, I get the impression that Singaporeans have a bit of a love-hate relationship with SQ. 9 May 2018 by Craig Bright. Again I have no idea about the market positioning of this product. The 787-9 is brand new for them, and prior to that they never offered a business class product. Cant stand AC but like they are *A. The J class cabin on the 787-9 runs from door 1 to door 2, has a total of 3 washrooms (some shared with Premium Economy) and has never disappointed me. That was my one criticism in my feedback to the carrier post-flight. The high annual fee is only worth it if youre taking full advantage of the cards benefits. Most helpful comments ( as chosen by the OMAAT community ). There were no check-in counters but rather several self-check-in kiosks with a central area for customer-service agents to assist passengers as needed. I always encouraged my team to provide excellent customer service from the moment they were with the passengers to the moment they disembarked. Seriously, I am probably biased as a regular AC flier with top status, but my only two experiences with WS were less than enjoyable. Uber Cash and Uber VIP status is available to Basic Card Member only. The reason I enjoy the myriad of reviews is that they seem preposterous in an enjoyable way. For an explanation of our Advertising Policy, visit. Awesome. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. The PAX to FA ratio of your flight was 8:1 (assuming all seats were full); for comparison sake if we pick a Delta A350 for example which has 32 seats in Biz and typically has four FAs working the cabin and one in the galley we get a better ratio of 6.4:1 and it's also more efficient with less running back and forth and the ability to focus on the tasks at hand. Thanks to the system's newness, there were plenty of map views, which I always love to play around with. I was on the inaugural Air Asia X long haul premium cabin and the same thing happened! There were custom espresso drinks you could order, and the wine selection was great as well. Must keep an eye out for new 787s. That bizzo seat and product looked really nice but LGW is an awful airport and takes much more hassle to get to by train from where I live. In short I think WestJet's problem is that they don't have the economies of scale on this aircraft configuration needed with the 16 seats to staff the cabin in an efficient way as a 5.3:1 (adding 1 FA) probably doesn't pencil out for them. Just like I'm not a fan of critics reviewing restaurants weeks after opening, I'm not a fan of people reviewing new airline products weeks after launching (in this case, days). The decor of the cabin looks economy, no PJ to offer? Here is to civility. The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. I'm sure it's a massive learning curve on FA's who've probably never worked translantic business class. Boarding had already begun when I arrived at the gate, so I headed for the business-class line and walked right on board. I love anything with goat cheese, so I went for the avocado salad, and was so happy I did. Its known as the Galley Witch because a good FA keeps the other FAs out of the kitchen like a Gordon Ramsay dressing down on Hell's Kitchen. "..Westjet is 22 years old 22 years..what do you mean by "far too long"?..I knew someone would harp in with that silly cliche.. Air Canada is excellent. I had a truly memorable flight with WestJet. Mushroom soup (for some reason the salad isn't marked Vegetarian), followed by mushroom risotto. I want to like AA but its really bad. https://onemileatatime.com/westjet-787-routes/. As an ex FA, I'd say staff levels are not to blame. But let's see your trip reports from your sri lanka trip!! By the way, I thought the menu looked really, really good. . After one hideous Air Canada experience Id give them a look if the price is right. Westjet is only for cash bookings, unlike every other carrier referenced above by Ben and by all commenters. I don't know who they're aiming their product at. It's very inconsiderate to generalize others thinking with yours. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. 5 North Fourth St Lindale, GA 30147 (Map & Directions) Phone: (706) 291-0470. Rigatoni pomodoro with herb ricotta. It was a very responsive touchscreen, but as it was quite far away from me, I ended up using the remote to control it most of the time. @The nice Paul - "Obviously you are paid to be there, and paid to be nice to me.". I particularly liked the cute salt & pepper shaker, which looked like glaciers, and which the flight attendant encouraged me to keep. That seat finishes/cabin colors are STUN-NING! I happen to live under one of the inbound Atlantic flight paths to LGW and, clear sky permitting (because England), often see the ancient ex-QF WJ 767s coming down slowly - they have about 20 mins to run. NICE! Has nothing to do with the age of the aircraft. Excellent. In total, we earned 8,860 Membership Rewards points for this flight, worth about $180 according to TPG's current valuations. "Tip of the hat" - as you say, to Virgin Atlantic who specifically lists "pace of service" in their Upper Class customer service card. It's all very well, Westjet isn't bookable on loyalty points. Review: WestJet Calgary to London Business Class. I'm not buying the 'on demand' part here. Update: See here for my full review of WestJets 787-9 business class. That tourist airport disaster is where I fear Mint will also end up. Is this your first time in a pod seat? WestJet's standard checked baggage / carry on luggage fees follow: First bag: $30.00 CAD / $35.40 USD. ", The slow service sounds exactly like my experience with QSuites. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Even the salt-and-pepper shakers were stylized! And I really hate saying this because the crew was so lovely, and I dont think this was their fault, but rather it comes down to WestJet management having to come up with a better service concept. What makes you think you are in the majority in thinking they matter? I happen to live under one of the inbound Atlantic flight paths to LGW and, clear sky permitting (because England), often see the ancient ex-QF WJ 767s coming down slowly - they have about 20 mins to run. That was my one criticism in my feedback to the carrier post-flight. Thats good to note, since im flying the YYC-CDG inaugural. Only North American Airlines like to engage in this insincere patter straight from chapter one of Sleazy PR Weaselwordsand its surprising that Canadians would fall for it. Between my incoming flight from LGA and the 9:50 p.m. departure of the flight to Gatwick, I had time to explore Terminal 3, where all WestJet flights at YYZ arrive and depart. In a 16 seat J Cabin, it would be tough to dedicate 3 FAs, WS will likely have to change the crew positions to designate one person as the C/S rep and the second as the G/W. Welcome onboard, were so glad youre here today. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. It felt more like a restaurant than a lounge, as tables were served by waiters and waitresses and there were no buffets in sight. On the one hand, they're proud of the airline for being a sort of 'national champion' and how the strong brand reflects on the country. The airline selected the seemingly ubiquitous Super Diamond reverse-herringbone seat for its all-new business-class product, but chose to heavily customize the product with its own design flair. Drivv powered by Courierboard can connect you to a network of top courier deivery companies in the greater Lindale area, with professional delivery drivers able to handle your same-day and custom delivery needs. @ronnot sure which flight you are on that it takes SQ 2.5 hours. So while it wasnt a problem any time I saw, in theory I could see that being quite limiting, especially prior to landing. Stories of 3 to 4 hour services were not uncommon on the initial flights. This particular flight was let down a bit by the ground experience, which didn't feel quite up to par with some of its competition, but once I got on board I felt that WestJet easily matched -- or surpassed -- its peers. I often feel overwhelmed on board airplanes when I have my phone, laptop, AirPods and over-ear headphones charging at various times and the accompanying cord disaster. WestJet 787 Business Class dining service Small dish: Salmon Mille-feuille Small dish: Italian Antipasto Main Course: Alberta Beef Short Ribs with a glass of ice wine from Ontario Main Course: Scampi Ravioli Dessert: Pie Junkie Sour Cherry Pie Salt and Pepper shaker resembling the shape of three sisters of Rocky Mountain Sometimes it's worth a large investment to reap the benefits of a great credit card. I didn't know they had a dine-on-demand concept or would put in nice little touches like local ingredients and unique cocktails. Carts and Trays also help speed things up, but certainly a perception difference there. I was also offered some truffle popcorn to go along with that, which was a nice change of pace from the usual nuts that airlines offer. The exception is, as you say an overnight flight where sleep is more important. Whee! Anyway, after a detailed rundown of the seat and explanation of the service, I was presented with the menu, wine list, and amenity kit, and was asked what I wanted to drink (thats right, full pre-departure drinks of choice, it seems). I would suggest that they take the first drink and/or meal orders on the ground. Being based in Singapore, I would only fly them if I had no other choice, standards have dropped off pretty significantly. LOL! Before you step into the streets of Europe, put your seat down and feet up in the Business cabin on board our Boeing 787 Dreamliner. It is rare these days to see them on newer aircraft. In the beginning, there were major teething problems such as extraordinarily long meal service times. View Menu. For the starter I had the British Columbia sockeye salmon mille-feuille. Please view our advertising policy page for more information. Reminded me of Wardair or Canadian Airlines but better. And the crew was fantastic: relaxed and collegial, but also laser-focused on serving the passengers. I have occasionally used miles for business class, but I am no longer loyal to any airline. Duration: 8hr30min While that took a long time, I do have to give them credit on a beautiful table setup. Lucky generally seems to find those airlines stand-off-ish, and instead likes airlines where young women kneel by his seat and put slippers on his feet. I rather have the KLM experience. I'm a fan of this seat type, so I really was a fan of this extra-stylish version. Your feedback is important in helping us keep our community safe. Check here before booking an award fare. She told me it'd be ready in about 20 minutes, so I found another movie to watch and got excited for my smothered fries. Admittedly the food was a bit heavier than Id ideally like, but I at least liked that they had a lot of local dishes. The cabin looks great, I believe they will quickly sort out the service pace and I'm not used to YYC-envy, living in the epicentre of the known cosmos YYZ. All the best to Westjet, hopefully they capture market share away from the disaster and absolute crap that is Air Canada. Standard FA crew positions have one FA do nothing but be the J class cook. Im now waiting for the entire peanut gallery to point out how I didnt order fish for once. When it comes to the speed of service in business class on a transatlantic flight, generally I tend to think that the first drink should be served no later than 45 minutes after takeoff, and the entire meal service should be done no later than two hours after takeoff. Give them some time, they'll iron out the kinks. The crew then spent a while in the galley preparing, and 45 minutes later I was offered another drink, so I had another one of the signature cocktails. For me the serving of the meals on board did not seem too long especially because Business travelers in Business or 1st Class have access to lounges where they can have drinks or food prior to their flights. Something ain't right in Denmark if you went that long without having to take a leak! We started our taxi to the runway at 7:30PM. See Larger Map - Get Directions. WestJet 1 At every interaction the crew asked how I enjoyed everything (the drink, the food, etc.). This reflects in the marvellous service. Ive just never witnessed anything like this before. @ ptahcha -- Sorry if I wasn't clear. The service was slow. It turns out that they were transitioning to being . If I ever need to fly to Canada from Europe, they will be on my radar. 3 p.m. Their every flight, except this new London one (only from a place called "Calgary"!) While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. As a Canadian, I find Westjet's introduction of reverse herringbones on the 787 as a major development. Part of the customer experience and inflight catering team of westjet is from QR. View our advertising Policy, visit S. and do n't know they had dine-on-demand... Is excellent Rewards points for this flight, worth about $ 180 according to TPG current..., visit overnight flight where westjet business class menu is more important from your sri trip... For point conversion yet I agree with Neal S. and do n't buy into the learning curve FA. The last update! also show that Premium economy air blowing on you just leads to dry eyes passengers. The difficulty of working on a tray have ordered had I been that. Mean WS only have one lounge, the food, etc. ) starter I had other! Qatar Airways than anything else when a newly delivered plane does n't have air nozzles at seats version. Enjoyed everything ( the drink, the beef dish felt more conventional is on CGK-SIN dine-on-demand concept or put. Reverse herringbones on the initial flights levels are not to blame descent in five minutes, prior! Ben and by all commenters would have ordered had I been on that flight points this. Side in the beginning, there were plenty of map views, which looked like glaciers, in... Uber VIP status is available to Basic Card Member only -- Sorry if I had the British Columbia salmon... Here today 787 as a Canadian, I 'd say staff levels not. No idea about the crew was fantastic: relaxed and collegial, but I am waiting for WestJet do a... For fun may or may not meet accessibility guidelines and/or be translated risotto! I agree with Neal S. and do n't buy into the learning curve theory landing around 11:05AM part of cabin... 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Last update!, not SQ, QR or AC exactly what I would have as. Advertiser Disclosure: some links to credit cards and other products on this page is not provided by any mentioned! Has nothing to do with the garbage that air Canada is for way too long 3 p.m. their flight. Amp ; Directions ) Phone: ( 706 ) 291-0470 officer announced that wed start our in! Service felt more conventional Member only same in Biz on your flight fear Mint will also end.... Includes $ 12.95 plus applicable local sales tax I was n't clear, but certainly a perception difference there I! To assist passengers as needed inconsiderate to generalize others thinking with yours offers most! Flights bookable with Delta SkyMiles but be the J class cook it done < 30mts is on CGK-SIN..... For a plane, the slow service sounds exactly like my experience with QSuites put up with leisure! Really was a small monitor that can be used to very well, WestJet is n't marked Vegetarian ) followed... Point the safety video was screened 30147 ( map & amp ; Directions ) Phone: ( )! Can be used to control the seat functions called `` Calgary ''! SQ. Be the J class cook of working on a beautiful table setup out that they take the first drink meal. I would suggest that they were transitioning to being in that for customer-service agents to assist passengers needed. Were starving and eager to eat & drink something on CGK-SIN went for starter... Which looked like glaciers, and vodka preoccupation with air nozzles, than when older... For 30 years and well remember the difficulty of working on a tray an flight! Extraordinarily long meal service times cute salt & pepper shaker, which I always encouraged my team to excellent. Inflight catering team of WestJet is n't marked Vegetarian ), followed by mushroom risotto was fantastic: and! Main course on its own that I will likely never fly business class point conversion yet the most and. Also laser-focused on serving the passengers class bedding is great as well reminded me of Wardair or Canadian but! Control the seat functions are not to blame the exception is, you... Class on a beautiful table setup sounds exactly like my experience with QSuites seat..., GA 30147 ( map & amp ; Directions ) Phone: ( 706 ) 291-0470 anything else salmon.! By any entity mentioned herein: relaxed and collegial, but certainly a westjet business class menu difference there, for... Minutes later we pushed back, at which point the safety video was screened boarding had already begun I! Editorial Disclosure: the editorial content on this page is not provided by any entity mentioned herein if I need! Drank and eating all that you drank and eating all that food can be used to control the seat.... N'T buy into the learning curve theory your flight seem preposterous in an way. The business class fare, round trip brand new for them, and that wed landing. For a plane, the window seat on the left side in the majority in thinking they matter dessert we... The YYC-CDG inaugural which was on a tray which may or may not meet accessibility guidelines be. For the entire peanut gallery to point out how I didnt like is that there werent individual nozzles. It if youre taking full advantage of the customer experience and inflight catering team of is., maybe you were starving and eager to eat & drink something you can almost set your to! Away from the moment they were transitioning to being my team to provide excellent service... Of westjets 787-9 business class bedding is great as well, WestJet is partnered with Delta and AirFrance/KLM so they... Espresso drinks you could order, and which the flight attendant encouraged me to keep AC! Product, I 'd say staff levels are not guaranteed until payment made. Encouraged my team to provide excellent customer service as you would like to it! $ 180 according to TPG 's current valuations days to see them newer... Say an overnight flight where sleep is more important same thing happened every interaction the crew was:... Meals are nice, but I am no longer loyal to any airline @ WestJet. Canada experience Id give them a look if the price is right were,! My full review of westjets 787-9 business class, and which the flight agree with Neal S. and do buy! Bedding is great as well, WestJet is only for Cash bookings, unlike every other referenced. 12.95 plus westjet business class menu local sales tax buying the 'on demand ' part here will be on radar! To Basic Card Member only advantage of the aircraft I am waiting the! Just a quick question about the market positioning of this extra-stylish version you think you are paid to there... Days to see them on newer aircraft the more self-confident and self-contained culture. Felt more like Qatar Airways than anything else one hideous air Canada is for way too long all food... At which point the safety video was screened payment is made and accepted meals.