Then you dip the meat in one of three sauces. Our family is having a reunion in Dec. We booked through Interval International. Hello! Other all-inclusive resorts weve stayed at have required reservations for the a la carte restaurants. We are traveling here early June and noticed that you are not in the Diamond Club? You pay 35 dollars each way by taxi to go there. We did not have any issues getting a table, but, if there is a wait, you can hang out at the Tapas restaurant and enjoy a drink and appetizers while you wait for your table. The water park at The Grand is amazing! Our favorite restaurant at The Grand at Moon Palace is Jade we dined there twice during our 4-night visit. Hello, The kids club features an indoor jungle gym, miniature golf, bumper cars, a creativity area, and more. This would be a great opportunity to provide more info about the resort, but the entire 40 mins is her trying to sign you up for a sales tour. Is it difficult to travel between the resorts and around the Grand itself because of the size? Hello, I am planning a trip there with my family for Christmas 2019. If walking on the paths watch out for trolleys as they are frequent and fast sometimes and seem to have the right of way. We have visited Cancun and the Riviera Maya several times, but this was our first experience at the Moon Palace. Its well worth it! We thank you for your support. The entertainment at The Grand is more professional than weve seen at other all-inclusive resorts. Our days were full bouncing from pool to game room to restaurant. Im not sure if theres an additional charge for these rooms, but I would assume so. I was told that studios with a single adult had to pay the All Inclusive price for double occupancy. Ha ha. I give this beach 2/10 due to tractors, otherwise it would be a 4/10. Our Vow Renewal in Riviera Maya, Mexico. This allowed us to have lazy mornings with our boys and not feel like we had to rush to the buffet. This is an exclusive section of the Moon Palace Resort. If saving chairs, use something unique like a book (not just a white towel like everyone else). It caters to the luxury family segment that wants an all-inclusive resortthat can be enjoyed by both adults and children. This water park has several large spiraling water slides, a wave pool, lazy river and a kids play zone that includes glow-in-the-dark mini golf, unlimited video games (for FREE), a climbing ropes course, bumper cars, 3 level jungle gym and a toddler area. Thank you so much for your reply, well go to the bank and stock up on small notes! I also forget the name of this dessert. We could eat this all day long. I wish you guys great lives (and always be safe!) Over 8 can come and go as they please. Loved this thread and feel really good about it. In order to access the Grands restaurants and its spa, you have to purchase either a day pass or night pass. Gym - big gym has lots of equipment free weights, barbells, machines, fitness classes that include yoga, Pilates, spin class, Zumba check the app for daily schedules. Thank you so much for the time you put into this review!! Day activities include pool and poolside sports, games, races, bingo, paddle board yoga, water spin class around certain pools through out the day hosted by the activity team, lots of variety and fun.Pools - The heated pools are family pool, wellness pool, caribeno pool, and unique day day club pool (adults only). This boy loves meat on a stick. With the waterslides and everything, we think you should book the Grand. Little bugger! . We actually have another 10+ photos of desserts that had to be cut from this post. There are limits onLoved our stay at the Grand, but found it overwhelming due to its size and intricacies the first few days. The little unexpected details do matter. Do you know if there are any ocean view rooms at the Grand? They seemed to be very careful, and we didnt have any issues. Not as big as the Water Park at The Grand, but still pretty cool. It will be easier to get in an out with a foldable stroller. They thought was really cool. My husband on the other hand is obsessed with the flow rider and typically spends the whole day on it. I know most Mexican resorts do this on the first morning of your stay, but it would be way more effective closer to the end of the stay where people actually had a chance to experience the wonderful resort. Theres also a selection of traditional Mexican breakfast items available. I was wondering, what time do the pools generally close at the Grand? The best part you can order whatever you want! We loved our evening here. This sweeping resort also features an impressive indoor bowling alley and a world . Thank you Mitchel. Just wondering if you did any upgrades? All the official transportation reps from your hotel or car services will be waiting outside with a sign of your name, hotel, or tour company. You wont even have to leave the resort if you dont want to lots to do. I think they just asked us, so I dont think youll have a problem with your younger daughter. My son will definitely like that. This paradise for our youngest guests features the latest in gaming and immersive play. We spent time at all of the pools and lobbies. We like that the resort has opted for several smaller pools instead of one or two massive pools. We struggled with the tipping etiquette as well. We LOVED Jade and Travoli. All beach resorts should follow this example! There use to be 2 pools that were heated before renovations began. Prenota Moon Palace The Grand - Cancn, Cancun su Tripadvisor: consulta le recensioni di 12.160 viaggiatori che sono stati al Moon Palace The Grand - Cancn (n.41 su 272 hotel a Cancun) e guarda 10.506 foto delle stanze! We leave for our trip in less than 2 weeks, and have been extremely disappointed after hearing such awful reviews of the beach & no reef. I think the only one we had to wait for was for Travoli, but it wasnt longmaybe 20 minutes? The food is really very good so I wouldn't worry about that at all. Lets call it pretty potatoes. We ate breakfast at the buffet that is connected to the Cusco Restaurant. Very busy in early morning otherwise fairly quiet. !Antonio and Luis provided excellent service. Thanks again. 187 reviews of Grand Moon Palace Resort "Stayed at the Grand. Thank you!! 5 studios. Tips for first time visitors to the Grand Moon Palace Review of Moon Palace The Grand - Cancun Reviewed March 31, 2018 via mobile Loved our stay at the Grand, but found it overwhelming due to its size and intricacies the first few days. If needed, you could always bring a small kettle with you for piece of mind. You pay the same price, but we get a small commission for every booking. Would definitely return to the Grand again in the future, but will never buy a membership. Thanks for taking the time!! It did offer more so we feel the difference in price is worth it. If you have a sweet tooth, the desserts at The Grand will blow your mind. Its actually a lot fun to dine at a restaurant where you can order anything and everything from the menu and its all included. When you want your room made up (or not to be disturbed), you can hit a button inside your room that will notify house keeping. Taxes and fees that are shown are estimates only. And so will your 4 year old. Just looking at all your pictures of the amazing food. Were going there in January. Its located in the main lobby building. First of all, thank you SO much for this review. Guests at The Grand also have access to the pools and facilities at the Sunrise and Nizuc. The Moon Palace consists of three resorts (sections): Sunrise, Nizuc, and the Grand. Helmets are also provided. The elegant Lobby Bar chandelier is a work of art. It was a lot of food! I was wondering if there was a variety store at the resort for things you might forget. While the hotel itself was great and the Kids Zone and Wired were amazing - 17 in our group on 20 are now ill with some sort of stomach bacteria. He also enjoyed the lentil soup. Each restaurant has a kids menu that includes the standard options like chicken nuggets, pizza, hamburgers and french fries. Vacation planners - located in the lobby beside front desk, if you want to use resort credits to book spa services, golf, or excursions, you do it through them. Hello and thank you for the incredible review, comments, and photos! A few times we did have to wait for the cart if we didnt want to walk, but our room location was in the middle of the resort by the waterslides so we found that we were fairly close to everything. Let them run free knowing they are always supervised by our trained staff. So youll be able to leave your 5 year old, but not your 3 year old. You can order drinks and food while you enjoy a few rounds of bowling. From what we remember, we think the pools closed around 9-10pm. Cant forget the food. We ate lunch at Habibi Lebanase Restauranton our second day. Entertainment - in addition to the dinner shows (some were very good, the bands that play during dinner were awesome), there are also nightly shows at 9pm in an beautiful theatre (magic show, circus show were great). So, I would contact The Grand to ask. Fantastico!! You can order freshly grilled burgers steak, fish, beef and chicken so you dont have to settle for burgers that have been sitting under a heat lamp for hours. Thanks so much leaving to go there 6/22 for a week. Thank you for this review. It looks like a very relaxing place to spend the day(s). For the record, we did NOT sample all of these desserts. Would definitely return to the Grand again in the future, but will never buy a membership. Some of the restaurants such as Jade (Asian), Tavalta (Italian) and the food at the dinner shows were were very good. If you plan to take a day trip, consider visiting at Xel-Ha. For instance if my husband and I wanted to get a massage, would there be a place or time where we could drop off the kids? Public relations - if you have questions about your current charges, anything to do with the resort (questions, complaints, info about resort, etc) you see public relations. Not only are they deliciously and decadent, they are hand-crafted works of art. The brand of the water bottle is Epura. Dolma appetizer meat and rice wrapped in grape leaves. We were at the grand in dec 2020 for a week. A tropical beach club edges up to the sandy shoreline, which is right outside. I attend the Grateful Dead one but I know Phish and other bands are booked there. Learn how your comment data is processed. Gabino plays from his soul. You can see the top of the water slides in the distance. Travelers receive a bottle of wine upon arrival, and the all-inclusive property boasts 1,316 rooms and suites equipped . We started our meal with a lovely Mediterranean salad and artisan bread. You can see the proximity of the pool to the sea. Yes, they do have a store that had various items in it. It was nice that we didnt have to make any tough decisions. Great review! We are planning to visit next spring (2019) with our two girls 7 and 3. You can relax in one of these inviting cabanas and eat endless amounts of steak, chicken or fish tacos served with fresh salsa and guacamole. The hotel includes little extra touches like kids shampoo, a hair straightener, complimentary wifi and gifts upon our arrival, including a pail and shovel, water wings, quality canvas beach bag and a bottle of red wine with fresh fruit. The desserts at the buffets are incredible. I know you boys are young but did you notice an area that seemed to have more older teens? We really liked the one by Cuzco restaurant closer to the ocean. I believe you can check in a child without parental supervision if they are 4 years or older. A stellar all-inclusive package covers food and top . Thanks for writing such a detailed and fantastic review, were even more excited about our visit in July now . Presentation, taste, and experience four star! They are all in the same section of the resort. Yes, there were some employees who didnt quite have all the information and service down - but I cant even imagine how many new employees were needed for this huge facility! We really loved the pools at the grand there are so many to chose and each had a different vibe. If you like this Moon Palace Resort review, please consider booking using this affiliate link. Thanks for giving an in depth review of the resort. The extensive list of appetizers made it far too hard to choose so we ordered everything! We are heading to The Grand at Moon Palace in November. Thoughts. Required fields are marked *. Its a simple and innovative solution that makes communication super easy. If you stay at the Grand, you have access to all 3 resorts. We are headed there in November and your review has me ready to pack right now!! You pay the same price, but we get a small commission for every booking. They can also explore the sister resorts too. We are so excited about our trip now! Just wondering if the have floats for the lazy river and do you have to pay for them. An added bonus is that you get access to The Grands sister resorts Sunrise and Nizuc. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Weve read in other reviews regarding seaweed always snooping around the beaches but, hey, the pools are awesome, right? Are there any shops on the property, my kids love to bring trinkets back.. Or anything close by? Save up to 35% on all-inclusive vacations to Cancun, Mexico by visiting the Moon Palace offers page. There is no doubt that every time you have visited us we have surprised you and on this occasion, it was no exception. Resort credits are optional to use and you dont have to go on the sales tour to access them). Guess the inspection wasnt done, yet. It is a reality that we require a great team to be able to attend each and every one of the areas in order to provide the highest quality service that our guests expect, that is why our collaborators are constantly receiving training to be always well informed. Tia and Im glad you had a great trip! The food at The Grand was a pleasant surprise. Do we need to pay for any food or special beverages in the resort? Say "Hasta la vista" to all things ordinary at Moon Palace The Grand - Cancun. Unwind in our luxurious accommodations. The pools are smaller and spread out around the resort. She will explain how the resort credits work (you get so much depending on your stay, for example $2000US for a 9-11 day stay. 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