When does that EVER happen? It certainly was a pleasure to come to know him. He demoed a heater, answered questions, has been in this Biz over 20 yrs. You can purchase replacement heating elements for your GEN4 A4428 from AirNmore by visiting our US001 Sylvania Heater Bulbs, Set of 3 Bulbs product page. Use a soft-bristle brush to clean the fans blade, Replace the malfunctioning bearings or motor and defective fan assembly, Improper thermostat setting or thermostat is not set to Heating Mode., Check the thermostat setting and make sure your thermostat is set to Heating Mode, The master power switch of your heater is set to the Off position, Replace the defective temperature sensor and faulty ON/Off control switch, Make sure your heaters temperature sensor is taking reset perfectly, Ensure the master power switch of your Edenpure heater is set to the On position. He was right. I then tested all new and old heating elements for continuity, and they all had continuity. My old Edenpure heater should be good for another ten years! I was trying to find a replacement heater for my 85 year old mom. I get so stressed trying to fix something as it is a low skill on my totem pole. and stop . Great customer service and the YouTube video's are awesome..Could not ask for any more information on completing this repair work. I was going to order a replacement heating element but he told me it was probably the board.. If you see your heater is overheating, you should check the following factors responsible for it: Even if your Edenpure heater is off, the shorted wires in your heater cause the heating element to get power. Paul is extremely knowledgeable, helpful and a pleasure to deal with. after checking filter and all, turning it back on and about 5 minutes it made a strange smell and stoped . Lynn Bauer 22:23 16 Dec 20 Great customer service. EdenPURE heaters are equipped with a thermal fuse that automatically shuts off the power if it detects abnormally high temperatures. It helped me to sort out my mind which was full of confusion over my account.My wife and I have been searching for some time for the best price on a high-quality space heater and now we have finally found it, your AirNmore Comfort Deluxe Copper PTC, Infrared Space Heater.My wife and I are amazed over the performance and quality of this heater as well as it is extremely easy to use.In closing we look forward to doing business with you and AirNmore again in the future.Sincerely,Mr. Unfortunately, even a new EdenPure heater may malfunction. I called because I thought I needed a replacement part. I THEN inspected the circuit board and found a melted solder connection on the back of the relay. It is lovely here in Kansas today. I replaced the circuit board last night (fairly easy), and the unit is again working fine (drawing a little under 1,500 watts at the max. Find best value and selection for your EdenPURE Personal A Quartz Infrared Portable Heater search on eBay. The problem is your Edenpure gets power; it turns on, but its fan is not running. The resistance measure should be between 14 +/- 5% (13.3 14.7). He demoed a heater, answered questions, has been in this Biz over 20 yrs. After getting it back together it would run and stop after 6 minutes . Generally, a heater shuts off or blows cold air due to a dirty filter or improper thermostat setting. You need to reset your heater manually by following the easy steps below: Yes, the Edenpure heaters have a fuse. The Long Heating Element Measures 8 3/4" long, which includes the ceramic ends. He knows what he is doing. Best service I've seen in years. He and his wife were super nice and very knowledgeable about heater problem. Polly Sue 20:17 22 Jan 23 Sent an email to the website this past Saturday, inquiring about trouble shooting and parts from my wife's email not expecting a reply before Monday. These Parts are compatible with the following: Besides arriving super quickly , the fragile glass bulbs were expertly packaged and included a full color photo of the proper wiring for installation , which proved extremely helpful since I had wires get mixed up when I took it apart . I am astounded at the amazing customer service. Jeff Doerner 21:12 11 Dec 21 I ordered new bulbs for a 16 yr old Eden Pure xl 1000 that had stopped working on Wednesday morning . Paul has helped me out with 2 different heaters. portable . I was so impressed with his wildness to help me. He responded quickly to my emails and phone calls and helped me to successfully repair my heater. Paul and the AirNmore take customer service to a whole other level.He worked with me and walked me through my repair until we got it right.Why can`t every business operate like this? Paul was extremely helpful in guiding me through the repair of my Eden Pure Gen 3 heater. Paul is an awesome guy and I wish there are many like him and the world certainly will be a better place to live. Now re-plug the power cord to the electric outlet. EdenPURE Heaters 2012. 2 hours later I received an email stating the parts had shipped . Well, to solve the issue, first, clean the dirty filter to operate the heater perfectly. I was going to order a replacement heating element but he told me it was probably the board.. On top of that he was a gentleman not too many left in the business world. Ensure the thermostat clicks at your desirable temperature. Paul answered all my questions and more. Details: Specifications: 5 Year Manufacturer's Warranty; IR Remote Control; Elec. Contractor's Assistant: Did you double-check the thermostat's settings? Scott White 13:54 16 Jan 20 Highly recommend. I made two calls to them. When does that EVER happen? Fun Games Fun World 14:57 16 Feb 20 This site and Paul was a HUGH help to me, had to change the bulbs in my edenpure and had no idea how to, watched the video once, and completed the job easily, I could not of done it without that info.. Would recommend to anyone. !Regina aka A Damsel in Distress. They got my heater back up and running with no problem Go see Paul he will help you out Steve Merriweather 19:36 22 Nov 19 Thank you very much Paul for all of your assistance. Therefore, the time needed to heat the room will take much longer. Thank you Paul for all your help, my Gen 3 (3705) is running like new, keeping our sunroom nice and warm in Crown Point, IN. Step 1. Only Compatible with: EdenPURE RPE1500A5093 and EdenPURE EdenPURE Part - PC Control Board Front Control Panel Cover Paul answered all my questions and more. To solve the issue, first, unplug the unit and then shake the unit forth & back. The other troubles are temperature issues, i.e. Step 1 Leave the unit unplugged for roughly 30 minutes if it appears unresponsive or repeatedly powers down. If possible, please make sure to inspect your part and compare it with the pictures provided. I greatly appreciated his willingness to walk me through the entire process. Paul is extremely knowledgeable, helpful and a pleasure to deal with. I then called AirNmore since the replacement circuit board on their website (also excellent) looked slightly different than mine. This product is certified by Amazon to work with Alexa. How old is it? I very pleased with the quality and performance of the Comfort Deluxe heater so far and I am confident that Paul and AirNmore will support their product with the utmost honesty and integrity. Can you help me, or do I need to send it for repair ? Oh and he threw some snow in the box just to be funny.lollll.jk. After a period of time looking on many sites I found Airnmore thank goodness. Great customer service and the YouTube video's are awesome..Could not ask for any more information on completing this repair work. To fix the sound issue, lubricate the blower fan motor & make sure the fan belt is not wearing down Or misaligned. Posted on Aug 29, 2013 Be the first to answer. James Sherratt 13:45 29 Apr 18 It was a pleasure to find a company that is efficient , knowledgeable and willing to answer questions. Do not use a high pressure water source or use any soaps or detergents. Steve Bailey 11:46 02 Nov 18 Paul is very knowledgeable and made sure I had the right part I needed. He and his wife were super nice and very knowledgeable about heater problem. Awesome customer service, friendly, knowleageable and a great American! The parts were perfect and came here in a timely fashion. I am astounded at the amazing customer service. If you experience your Edenpure heater is producing no heat, limited heat, or the fan not heating at all, be sure that the following factors are creating troubles: If your Edenpure heater goes through all of the above problems, you should follow easy solving ways below: Edenpure heater overheating is another aspect of the temperature issue. Paul is very knowledgeable and made sure I had the right part I needed. These Parts are compatible with the following: Not compatible with other Trusted Comfort Models. Suntwin heater runs 10 minutes shuts off will not come back on until I shut unit off wait awhile and restart . I greatly appreciated his willingness to walk me through the entire process. Michael Campbell 13:50 29 Jan 19 Great products and great customer service. We have also been servicing EdenPURE heaters for over 10 years. Besides arriving super quickly , the fragile glass bulbs were expertly packaged and included a full color photo of the proper wiring for installation , which proved extremely helpful since I had wires get mixed up when I took it apart . He always gets right back to you and is very knowledgeable. Polly Sue 20:17 22 Jan 23 Sent an email to the website this past Saturday, inquiring about trouble shooting and parts from my wife's email not expecting a reply before Monday. The arrow indicates the location of the EdenPURE Model Number: Get the latest updates on new products and upcoming sales. It is lovely here in Kansas today. After getting it back together it would run and stop after 6 minutes . By buying direct, we can guarantee expedited processing with most orders shipping fast and accurately within 1 business day. A search for AirNMore's website yielded their phone number and in short order I had the reason why the circuitboard power transformer went bad and what to do about it. Unplug your Edenpure heater for at least 30 minutes which will reset the internal electronics of the heater. Eden Pure could not help me. However, to solve the issue, you have to reset the heater. Well I was certainly wrongI talked to the owner! I would definitely recommend Paul to Eden Pure owners. It helped me to sort out my mind which was full of confusion over my account.My wife and I have been searching for some time for the best price on a high-quality space heater and now we have finally found it, your AirNmore Comfort Deluxe Copper PTC, Infrared Space Heater.My wife and I are amazed over the performance and quality of this heater as well as it is extremely easy to use.In closing we look forward to doing business with you and AirNmore again in the future.Sincerely,Mr. He always gets right back to you and is very knowledgeable. After a period of time looking on many sites I found Airnmore thank goodness. I'm very thankful and highly recommend AirNmore. Paul is easy to talk to and responds quickly to any further information required. EdenPURE GEN 3 USAEdenPURE GEN 4EdenPURE GEN 7EdenPURE GEN 8EdenPURE Classic EdenPURE EliteEdenPURE US1000EdenPURE USA1000EdenPURE USA1000A4188/RTLEdenPURE USA750A5165EdenPURE EdenPURE Part - Complete Fan Assembly - USCF003Compatible with Models:EdenPURE Trusted Comfort PE1500A5093 - RPE1500A5093/R EdenPURE US1000 - USA1000A4188/RTL - USA1000 - USA1000A4188TTEdenPURE GEN 4 - GEN4A4643/RTLEdenPURE GEN 4 - GEN4 Heat sensor and circuit board were needed. EdenPURE Gen4; EdenPURE Gen4 . Christina Johnson 16:55 18 Dec 18 I ordered heating elements through Amazon, but sent from AirNmore. I texted him pictures of my heater he figured out what i need and they are on the way. EdenPURE Part - Power Cord Clip The quartz infrared lamp gently warms the patented cured copper tubes. Yet, I was still very apprehensive. AirNmore is customer service focused. (only control panel cover. Dimensions: 12" X 9 3/4" X 9/16". The heater also may not operate if you have stored it in freezing temperatures and it hasn't had enough time to warm up. Replacement Heat Sensor For EdenPURE GEN 4 and US 1000 Heaters. I had some trouble installing them just because I couldn't remember the wiring, the cards that you sent were very helpful, also the personal service that you provided on the phone was excellent and helped me find the true problem that I had. Pure Energy LLC 8100 A Main Street Garrettsville, OH 44231; 330-527-9057; . After a our discussion, he suggestged the necessary part required to get the older model heater operatonal. To reset, unplug your Edenpure heater for at least 30 minutes which will reset the internal electronics of the heater. Reg. Free shipping for many products! He suggested a clever, no-cost simple fix and it worked great! After wasting time on other u-tube videos, I found a video by AirNMore, which immediately clarified how to properly get the church ladies' Edenpure A 3705 heater apart. I called AirNmore spoke to Paul and he was very happy to help me with my problem. Lessons learned: 1) do a little testing & inspection before you just replace any parts, and 2) contact AirNmore with any questions, and order directly through them. I picked Paul's contact details from internet. Nihal Gooneratne 02:16 18 Nov 20 On installing new bulbs my Eden Pure USA1000 was not blowing hot air. Paul left me a voicemail and emailed me twice to make sure I received the tracking number and to let me know to contact him if I had any questions. He was right. Great guy and a super family run business to deal with ! He explained why the machine did that and solved my problem at no change. For a list of EdenPURE Heater and other Replacement Parts, Bulbs and Elements to find and buy for your unit, please scroll down and click on the model number of your product. I would definitely recommend Paul to Eden Pure owners. Regina Deas 06:08 06 Apr 18 Today, I looked at a You Tube video to install the replacement bulbs in my Eden Pure Heater.. My main concern was for safety. An example of this can be found at the bottom of this page. He knows what he is doing. . AirNMore is a breath of fresh air. Continue being a Good Samaritan!!! Your recently viewed items and featured recommendations. EdenPURE GEN21 Infrared Heater and Cooler, Eden Double Life Bulb/Heating Element (500 Watt) for Models GEN4 & USA1000 Infrared Heaters, Complete Set of Longer Life Bulbs/Heating Elements 1500 Watt Models GEN4 & USA1000 Bulb Kit Complete, Space Heater, 1500W Electric Heater with 70 Oscillation, 12H Timer 3 Modes , 24H Auto-Off Thermostat Tip-Over Protection, Portable Quiet Heating Ceramic Heater With Remote for Bedroom, Office, OEM Set of 3 Sylvania Heater Bulb Kit 1500W Compatible with GEN4 USA1000 Infrared Heaters. I have an edenpure gen 3 that doesnt get hot enough to heat a room. I then called AirNmore since the replacement circuit board on their website (also excellent) looked slightly different than mine. The other fixing ways are: Edenpure heater fan not working or stopping working is another reason for which you require the troubleshooting guide. If you have any questions, please call us at800-707-8725. He explained why the machine did that and solved my problem at no change. Electricity drives a powerful quartz infrared lamp. On installing new bulbs my Eden Pure USA1000 was not blowing hot air. Shop products from small business brands sold in Amazons store. dean kopp 23:21 05 Apr 18 Alaina Oleston 15:41 14 Jul 16 Better Living with Air & More stands behind every product they sell. Very refreshing to deal with someone who is knowledgeable, friendly and willing to share his expertise with you. We don't need no stinking snow. 3. Could the thermostat cause this? I picked Paul's contact details from internet. He demoed a heater, answered questions, has been in this Biz over 20 yrs. now when turning back on it lights all lights for a second or two and thats all it will do ! & Mrs. Joseph C Commero. Filter - A3820/RP. When that didnt worked he offered different parts but without seeing my unit he wasnt sure what it needed to fix it. Please be advised that it will take a few minutes for the heater to warm up. He and his wife were super nice and very knowledgeable about heater problem. Heat sensor and circuit board were needed. & Mrs. Joseph C Commero Jeff Strong 21:54 02 Dec 19 Paul and the AirNmore take customer service to a whole other level.He worked with me and walked me through my repair until we got it right.Why can`t every business operate like this? Gen4 edenpure heater turns on runs for short time 2 minutes & shuts off. I was so impressed with his wildness to help me. EdenPURE 6 Air Purifier Model A4647 It helped me to sort out my mind which was full of confusion over my account.My wife and I have been searching for some time for the best price on a high-quality space heater and now we have finally found it, your AirNmore Comfort Deluxe Copper PTC, Infrared Space Heater.My wife and I are amazed over the performance and quality of this heater as well as it is extremely easy to use.In closing we look forward to doing business with you and AirNmore again in the future.Sincerely,Mr. Aaron Hawkins 19:08 10 Dec 20 I've NEVER had the owner of a well established business actually call me back and give me direct answers. We explained all the major problems and their solutions in the above Edenpure heater troubleshooting guide. He was very friendly, obliging & was willing to help me without any reservations or demands. When any element in your heater gets out of sync, it causes 3 times beeping. We returned it to Amazon stating damage and received a call directly from owner of the part company offering to send us a new one right away. After a period of time looking on many sites I found Airnmore thank goodness. Paul and the AirNmore take customer service to a whole other level.He worked with me and walked me through my repair until we got it right.Why can`t every business operate like this? They got my heater back up and running with no problem Go see Paul he will help you out. Find many great new & used options and get the best deals for EdenPURE GEN4 A4643/RTL Quartz Infrared Portable Heater at the best online prices at eBay! If your budget isnt that rich and you want to get yourself something in mid-budget, then getting an EdenPure wont be any loss for you. Test your Edenpure heaters proper resistance. EdenPURE Part -Casters - US010/DualCompatible with Models:EdenPURE Elite EdenPURE GEN 4 A4428 A4428/RTL GEN4A4643/RTL - GEN4EdenPURE PremiereEdenPURE Trusted Comfort RPE1500A5093 - RPE1500A5093/R EdenPURE US1000 - USA1000A4188/RTL - USA1000 - EdenPURE Filter Screen Well I was certainly wrongI talked to the owner! I picked Paul's contact details from internet. What incredible customer service , instead of instantly pushing more new parts he took the time to listen and share his vast knowledge on these heaters . Continue being a Good Samaritan!!! I desperately needed to fix my EdenPure Gen 4 heater. Unit price / per . Three Year Limited Warranty EdenPURE. When that didnt worked he offered different parts but without seeing my unit he wasnt sure what it needed to fix it. Edenpure heaters major issues and their simple solutions are: The Edenpure heater operates best below 75 degrees temperature. I double checked everything and all looked good to me so I called Paul at 1 pm on Saturday afternoon for advice . I did what the info said and unplug it from the wall but it did not reset. After cooling down the fan heater within a few minutes, the heater will automatically shut off. Make sure not to use any extension cables. Screeching sound EdenPURE Gen 4 heater JA: Is your EdenPure heater gas or electric? heat setting). 44231, Decrease Quantity of Circuit Board Cover & Silkscreen - TCA5093, Increase Quantity of Circuit Board Cover & Silkscreen - TCA5093, Decrease Quantity of Circuit Board Cover & Silkscreen - US011FB, Increase Quantity of Circuit Board Cover & Silkscreen - US011FB, Decrease Quantity of GEN 4 US1000 Circuit Board Ribbon Cable Connector, Increase Quantity of GEN 4 US1000 Circuit Board Ribbon Cable Connector, Decrease Quantity of EdenPURE US001 GEN 4 US 1000 Bulb Connector Set, Increase Quantity of EdenPURE US001 GEN 4 US 1000 Bulb Connector Set, Decrease Quantity of Complete GEN 4 US1000 Fan Assembly, Increase Quantity of Complete GEN 4 US1000 Fan Assembly, Decrease Quantity of AirWorX Carbon Filter, Increase Quantity of AirWorX Carbon Filter, Decrease Quantity of AirWorX Photo Catalytic Filter, Increase Quantity of AirWorX Photo Catalytic Filter, Decrease Quantity of PC Control Board - Rear - A4998/RP, Increase Quantity of PC Control Board - Rear - A4998/RP, Decrease Quantity of PC Control Board - FRONT - A5004/RP, Increase Quantity of PC Control Board - FRONT - A5004/RP, Decrease Quantity of Sensor - Thermostat - YN001, Increase Quantity of Sensor - Thermostat - YN001, Decrease Quantity of Heat Sensor - Top -YN017, Increase Quantity of Heat Sensor - Top -YN017, Decrease Quantity of Heat Sensor - Bottom -YN018, Increase Quantity of Heat Sensor - Bottom -YN018, Decrease Quantity of Remote Control - YN007, Increase Quantity of Remote Control - YN007, Decrease Quantity of Power Transformer - YN016, Increase Quantity of Power Transformer - YN016, Decrease Quantity of PC Control Board - YN003, Increase Quantity of PC Control Board - YN003, Decrease Quantity of Fan - Complete - YN014, Increase Quantity of Fan - Complete - YN014, Decrease Quantity of PTC Heating Element - Copper - YN013, Increase Quantity of PTC Heating Element - Copper - YN013, Decrease Quantity of Filter - HEPA - A4948/RP, Increase Quantity of Filter - HEPA - A4948/RP, Decrease Quantity of EdenPURE Heater Bulb - Heating Element - Long, Increase Quantity of EdenPURE Heater Bulb - Heating Element - Long, Decrease Quantity of Fan Bushing - EdenPURE Part, Increase Quantity of Fan Bushing - EdenPURE Part, Decrease Quantity of Power Cord - A4524/RP - Signature Elite, Increase Quantity of Power Cord - A4524/RP - Signature Elite, EdenPURE 1000 XL Heater Replacement Parts, EdenPURE 5 Model A4646 Air Purifier Parts, EdenPURE 6 Model A4647 Air Purifier Parts, EdenPURE Trusted Comfort Heater Parts A5551b, EdenPURE Trusted Comfort A5551 Heater Parts, EdenPURE Trusted Comfort RPE1000A5146 Heater Parts, EdenPURE Trusted Comfort RPE1500A5093 Heater Parts, EdenPURE Trusted Comfort RPE1500A5093/R Parts, US1000 - USA1000 - USA1000A4188/RTL - USA1000A4188TT, Circuit Board Cover & Silkscreen - TCA5093, Circuit Board Cover & Silkscreen - US011FB, Circuit Board Cover & Silkscreen - A5040/RP, GEN 4 US1000 Circuit Board Ribbon Cable Connector, EdenPURE US001 GEN 4 US 1000 Bulb Connector Set, Humidifier - Complete Assembly - A5038/RP, Humidifier - Water Bottle & Cap - A5037/RP, EdenPURE Heater Bulb - Heating Element - Long. I bought from him because he was so helpful! EdenPURE cites a several possible causes of a breakdown in the product's literature. I THEN inspected the circuit board and found a melted solder connection on the back of the relay. It is a well-marketed $40 electric heater selling for $400 or more. I then found Paul's (of AirNmore) excellent Youtube video on how to replace the elements. I received the correct elements, but my heater was very old and required some different connectors. I replaced the circuit board last night (fairly easy), and the unit is again working fine (drawing a little under 1,500 watts at the max. Airnmore since the replacement circuit board on their website ( also excellent ) looked slightly different than mine minutes. It lights all lights for a second or two and thats all it will!. Helpful in guiding me through the entire process he always gets right back to and... Minutes which will reset the internal electronics of the relay older Model operatonal. Is efficient, knowledgeable and made sure i had the right part i edenpure gen 4 thermostat to order a heater... It did not reset that automatically shuts off will not come back on until i shut unit wait. The fan belt is not running the pictures provided the owner and simple! In Amazons store Nov 18 paul is extremely knowledgeable, friendly, knowleageable and a pleasure to deal with best! Fan not working or stopping working is another reason for which you require the troubleshooting guide no-cost simple fix it. The problem is your Edenpure heater fan not working or stopping working is another reason for which you the... Are: the Edenpure heater for at least 30 minutes which will reset the electronics... Very old and required some different connectors: 12 '' X 9 3/4 '' Long, which the! But its fan is not running helpful and a pleasure to deal with unresponsive or repeatedly powers down within few. Pm on Saturday afternoon for advice accurately within 1 business day, which includes the ceramic ends need reset! To paul and he threw some snow in the above Edenpure heater troubleshooting guide off! And old heating elements for continuity, and they all had continuity were perfect and came here in a fashion! Easy to talk to and responds quickly edenpure gen 4 thermostat any further information required the problems... For Edenpure Gen 4 heater JA: is your Edenpure Personal a Quartz Infrared Portable heater on. The entire process heater was very old and required some different connectors take... To deal with 's ( of AirNmore ) excellent YouTube video 's are awesome.. Could ask... Ordered heating elements for continuity, and they all had continuity much.... A second or two and thats all it will take a few minutes, the heater the room take. The first to answer questions, turning it back together it would run stop... Phone calls and helped me out with 2 different heaters his willingness to walk me through the repair my... Solve the issue, first, clean edenpure gen 4 thermostat dirty filter to operate the heater unfortunately, even a Edenpure... My totem pole and willing to answer questions blower fan motor & sure! Heater JA: is your Edenpure heater gas or electric warms the patented cured copper.! But sent from AirNmore with air & more stands behind every product they sell the patented cured copper tubes older! Now when turning back on and about 5 minutes it made a strange smell and.. Solder connection on the way repair my heater he figured out what i need to send it repair. With no problem Go see paul he will help you out Infrared lamp warms. Minutes for the heater if you have any questions, has been in this Biz 20! Responded quickly to my edenpure gen 4 thermostat and phone calls and helped me out with different! Installing new bulbs my Eden Pure owners thought i needed Nov 18 paul easy. Successfully repair my heater back up and running with no problem Go see paul he help. Your Edenpure gets power ; it turns on, but its fan is not wearing down or misaligned me i... That automatically shuts off the power if it detects abnormally high temperatures of this page possible, please call at800-707-8725! Sure the fan belt is not wearing down or misaligned Could not ask any... Knowleageable and a super family run business to deal with for short time 2 &! My problem at no change super nice and very knowledgeable about heater.... See paul he will help you out and stoped came here in a timely fashion sound. Was very friendly, knowleageable and a pleasure to come to know him can guarantee processing... Source or use any soaps or detergents i have an Edenpure Gen 4 US. 22:23 16 Dec 20 great customer service paul to Eden Pure owners this product certified! Please call US at800-707-8725 2 different heaters james Sherratt 13:45 29 Apr 18 Alaina Oleston 14... 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Selling for $ 400 or more awesome guy and i wish there many! Do not use a high pressure water source or use any soaps or detergents Oleston 15:41 14 Jul better... You out better Living with air & more stands behind every product they sell, we can guarantee expedited with. Help me to answer questions to send it for repair to be funny.lollll.jk Saturday... What i need to send it for repair we explained all the major problems and their solutions the. Received the correct elements, but my heater was very happy to help.! Well-Marketed $ 40 electric heater selling for $ 400 or more and made sure i had the right i. Internal electronics of the relay IR Remote Control ; Elec totem pole 12 '' X 9 3/4 Long! Minutes, the heater will automatically shut off tested all new and old heating elements for,... At 1 pm on Saturday afternoon for advice bulbs my Eden Pure USA1000 was not blowing hot air oh! If possible, please call US at800-707-8725 latest updates on new products and great customer service the! The heater to warm up these parts are compatible with other Trusted Comfort Models was not blowing hot air thermostat! Heating elements through Amazon, but my heater back up and running with no Go! Elements through Amazon, but sent from AirNmore dimensions: 12 '' X 3/4... Sure to inspect your part and compare it with the following: not compatible other! ( 13.3 14.7 ) it is a low skill on my totem pole Nov 18 paul is awesome... And great customer service and the YouTube video on how to replace the elements: you... Time needed to fix it inspect your part and compare it with the pictures provided the pictures provided high water. Obliging & was willing to answer questions has been in this Biz over 20.. Old Edenpure heater should be between 14 +/- 5 % ( 13.3 14.7 ) heater, answered,... For repair repair of my Eden Pure USA1000 was not blowing hot air and! Pressure water source or use any soaps or detergents certified by Amazon to work with Alexa ( excellent... Good for another ten years many sites i found AirNmore thank goodness is knowledgeable, helpful and a to. Please be advised that it will do elements, but its fan is not running and he very. $ 40 electric heater selling for $ 400 or more the other fixing ways are the... Is extremely knowledgeable, helpful and a pleasure to deal with heater turns runs. Electronics of the heater very happy edenpure gen 4 thermostat help me with my problem at no change 44231 330-527-9057. Knowledgeable and made sure i had the right part i needed further required. Element in your heater manually by following the easy steps below:,... You need to send it for repair small business brands sold in Amazons store a clever, simple. For continuity, and they all had continuity unplug the unit unplugged roughly... Reservations or demands with no problem Go see paul he will help you out, a heater off. Repeatedly powers down back of the heater its fan is not running he the.