Community Loan Servicing For assistance, you can reach the call center at 855-890-8073. Guild Mortgage Company Program Overview. Yes. 910 Vance Avenue Home-delivered meal recipients are Shelby County seniors (age 60 and over) who are nutritionally at-risk and frail, homebound, or disabled. Yes anyone with a smartphone and an internet connection can complete the application. IF YOU ENTER AN EMAIL ADDRESS AND DO NOT HIT THE SUBMIT BUTTON AT THE END OF THE APPLICATION, YOU CAN LOG BACK IN WITH YOUR PASSWORD TO THE APPLICATION PORTAL AND EDIT OR COMPLETE THE APPLICATION. Shelby County Division of Community Services, City of Memphis Division of Housing and Community Development, Neighborhood Preservation, Inc., the University of Memphis Law School Legal Clinic, Memphis Area Legal Services, Metropolitan Interfaith Association (MIFA), United Housing, Inc., United Way of the Mid-South, Innovate Memphis, and United States Digital Response (USDR). You must provide evidence of total income earned by ALL members of your household plus the SSN's of all household members (if you have no SSN, enter 000-00-0000 in that field); If your household has no income, you must electronically sign a form available on the application portal stating this; AND proof of need related to COVID-19: Job loss letter, reduced hours email, eviction notice, court date for eviction, threatening letter from landlord, past due utility bill, utilities cut off notice; or you can submit information explaining your unique hardship circumstances in the application itself. ( 2/16/2023 ) Contact: Lacey.Noel@tn.gov. Selene Finance LP To receive legal representation, you must have an eviction court case. When your name reaches the top of the waiting list, MHA will send written notification via the United States Postal Service to a physical mailing address to notify you to come in for screening and schedule an eligibility appointment. What conditions are required of landlords who accept payments? Address of your eviction filing: please list the address whereyour eviction case is filed, if it is not the same as your current residence. The City of Memphis and Shelby County are conducting a careful evaluation of the program to follow the impact of providing rent and utility relief. Mr. Cooper Payments will be processed within 14 business days of selection. LoanCare, LLC There are many opportunities to learn from this program as we implement future forms of rental assistance. Unemployment Papers Pinnacle Financial Partners How will the City/County learn from the impact of the program? PHH 200 Jefferson Avenue A drop box is available at this location. Whether youre a first-time home buyer or youre looking to HOW TO APPLY: On opening date of the portal, go to website portal to apply (HOME901.org); FOR QUESTIONS may also TEXT "home901" to 21000; or for Spanish speaking persons, TEXT "casa901" to 21000 or email if you have problems with the application (ERAhelp@shelbycountytn.gov). Yes. An attorney will follow up with you to discuss a possible bulk settlement. Your application may be selected for a pre-funding quality control review and if so, would be reviewed during this stage. Member First Mortgage, LLC If you continue, you will exit the NMA Portal. The application is also available in Spanish. The information you provide in your application and supporting documentation will help us determine your eligibility. TRUIST Bank First National Bank Para completar la solicitud en espaol, haga clic aqu. Choose request online for immediate access to your transcripts. No payments will be made to individual applicants. You will be required to provide three family/friend contacts for the purpose of mediation by the staff to avoid shelter placement if possible. Submitted- During this stage the intake clerk will verify that your servicer is participating in the program and will advance the application forward if your servicer is participating. Employees Credit Union Appalachian Community Federal Credit Union 2. The funds are provided directly to States, U.S. If Im selected, how long will it take for my landlord and/or MLGW to receive a payment? MHA . Fill out this form if you want to seek the advice of an attorney before you go to court or receive guidance on what to do if you are facing eviction. Applications are withdrawn due to failure to provide all required information/documentation. No payments will be made to individual applicants. Norcom Mortgage 609-490-4550. Mid America Mortgage Community Bank of Mississippi Click here to print this page or use your computer's Print function. MIFA President and CEO Sally Jones Heinz and Mid-South Food Bank President and CEO Cathy Pope were featured on last week's Behind the Headlines, where they discussed food insecurity in Memphis and both o. Landlords must sign an agreement to participate in the program including to abide by the requirements of the program. Appeals-If your application is denied and you appeal the decision you file will be moved to this stage if the appeal is approved to reopen the application for review. ESP IS HERE! You can save your partial application and log back in to complete it as long as you have not clicked SUBMIT. Johnson County Bank Altra Federal Credit Union See the LANDLORD INFORMATION at the website for more details. A rolling, random selection process will promote equality and access to resources for as many people as possible. If we are able to offer eviction counseling, you will be notified via email and a phone call. Copies of most recent paystubs covering 30 days and/or other forms of current income such as SSI, retirement, etc. The areas with complete covereage are listed in black. The Disaster Distress Helpline has seen 900% increase in calls compared to last year which demonstrates both that anxiety is high but also that people are seeking help. 1 0 obj CONTINUE TO CHECK OUR WEBSITE FOR UPDATES. MHA will never charge to get your name on a waiting list and there is no way paying a fee will increase chances of getting a voucher. option value="first-commerce">First Commerce Bank Carroll Bank and Trust Fairway Independent Mortgage Corporation Selected applicants will be contacted by a program screener to verify eligibility and to order payment if approved. City of Knoxville You will then need to create an account (follow the directions on the website) or if you already have an account you need to log in. Regions Bank CURRENTLY COMMUNITY SERVICES AGENCY (CSA) IS NOT ACCEPTING ONLINE APPLICATONS. Memphis, TN 38105. Your application will remain in this stage until your servicer has agreed to participate. Union Bank Memphis, TN 38173, Email us: Figure Lending TrustMark Mortgage Services MIFA & Mid-South Food Bank on Behind the Headlines. <> Towne Mortgage In the TNHAF application portal, please click on Forgot Password. This will guide you through the process to reset your password. monday Drop Off & Appt Only | 8am - 4pm; Tuesday Drop Off & Appt Only | 8am - 4pm; Wednesday Drop Off & Appt Only | 8am - 4pm; Thursday Drop Off & Appt Only | 8am - 4pm; Friday HCVP Closed for Administrative Purposes YOU MAY CONTINUE TO MAIL OR DROP OFF APPLICATIONS AT OUR OFFICE. If you and your minor children are homeless and need immediate shelter, call the 24-hour Homeless Hotline at (901) 529-4545. Questions about the application process should be sent to Extended.Learning . W-2 Wage Statement for 2020 (if your income will be same in 2021) The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County (including 19.6 million to the City and 8.6 to the County) to administer the Emergency Rental Assistance (ERA) program. looking to rent or buy, there are resources to support you. Apply for Assistance Online. Hay un buzn disponible en este lugar. The new application portal opening allows you to print off a hard copy of the application before you proceed. You may customize the display of services below. MHA does not use money-wiring services or reloadable debit cards as sources of payment. Threatening Letter from Landlord or Letter about owing Back Rent Note submitted on application explaining your unique hardship circumstances 899-A Highway 51 South The Credit Union for Robertson County Citizens Bank and Trust of Grainger County You will be required to complete an Application, other required forms and submit documentation for all household members such as proof of birth, social security numbers, income, assets and expenses. MHAs Housing Choice Voucher Program (HCVP) waiting list is currently closed and is not accepting applications at this time. THDA will reach out to your servicer to discuss their participation in TNHAF. Landlords must also agree to inspections of the unit covered by the program. Applicants should be prepared to upload the following information to the online application form. The denial will include instructions on how to appeal the decision. Once all required information and documents have been submitted, you may request to have the application reopened by calling the call center. Feel free to contact Shelby County Community Services Agency office at (901) 222-4200 for additional information. `ga{V2`0\ d0&( W/L$cY *Z`jp=}`@.^P&0&nx.Vo p!X? Sign up You may apply once per program year. Not everyone will receive future rent. Bank of America HOUSEHOLDS: Must: (1) Be residents of Shelby County who RENT; (2) Earn less than 80% of the Area Median Income AND include one of the following: (A) Contain one or more persons who have either qualified for unemployment benefits OR experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due to COVID-19 (Corona Virus); OR (B) Contain one or more persons who can demonstrate a risk of experiencing homelessness or housing instability, which may include a past due utility or rent notice or eviction notice, unsafe or unhealthy living conditions or other evidence. Click here to see this service (BV-8900.9300) and related services within the Service Tree. You will have access to a video course after you complete and submit your application. Financial assistance obtained through the TNHAF does not require repayment. Wintrust Mortgage. SN Servicing Corp Payments will be made directly to MLGW or to landlords. Staff will contact you if they need additional documentation to show proof of income and need; NOTE: IT'S BETTER TO SEND ANY TYPE OF DOCUMENTS SHOWING PROOF OF INCOME AND HARDSHIP THAT YOU CAN PROVIDE JUST IN CASE. Landlords who would like to participate in the program must sign up at the website and submit certain information. ELIGIBILITY: Households must: (1) Be residents who rent property in Shelby County; (2) Earn less than 80% of the Area Median Income (see chart in eligibility field below) AND include one of the following: (A) Contain one or more persons who have either qualified for unemployment benefits OR experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due to COVID-19 (Corona Virus); OR (B) Contain one or more persons who can demonstrate a risk of experiencing homelessness or housing instability, which may include a past due utility or rent notice or eviction notice, unsafe or unhealthy living conditions or other evidence. Click here to hide the map. Payments will be made directly to MLGW or to landlords. The following documents will be required to complete the screening process: Please click here to complete a referral form, and a staff member will contact you. "CLICK HERE" to apply online ifservices are active and you do not have a disconnect notice. yhNO~AOO^3'yENOrYJZ8 Individuals desiring legal advice should consult a licensed attorney. JPMorgan Chase Cascade Financial Services Rushmore Loan Management Fill out this form if you want to seek the advice of an attorney before you go to court or receive guidance on what to do if you are facing eviction. The program will provide Shelby County residents direct financial assistance in the form of emergency rent and utility relief. If services are disconnected application must me returned to 1188 Minna Place. Eviction Notice or Court Date for Eviction if you have one The applicant does not need to apply again. Email Assistance for Landlords Applying for the Program w/Multiple Tenants, To Check on Status of Current Application, Call LINC/211 - For Information about the Program OR to make an appointment. This question is to test whether you are a human visitor or a robot. This list is not all inclusive. Fahe Before you are issued a voucher, MHA will verify your household information and determine whether you are eligible to participate in the HCVP. Qualification- During this stage the documentation that you have uploaded will be reviewed for completeness. James B Nutter & Company (Nutter Home Loans) These programs are designed to assist eligible households in meeting the rising cost of home energy. Welcome Home Memphis shares housing resources BSI Financial The following are some of the main requirements. If you are selected, you will first have to sign a letter of representation. 2 0 obj Who are the current partners assisting the City and County with this program? Village Capital Please note that this is an external link. Approved applicants facing eviction will be prioritized for relief and paired with free legal assistance. Monitoring- Files in this stage may be selected for a Quality Control review. Congregate sites are listed here. Disbursement- Funding is disbursed during this stage and may take up to 2 weeks to reach your servicer. The City of Memphis and Shelby County are conducting a careful evaluation of the program to follow the impact of providing rent and utility relief. You may be asked by your case worker to submit additional documentation to support your application. Gateway First Bank If your application is denied, you may submit an appeal of the decision within 30 days of the denial notification. YOU SHOULD HAVE THESE DOCUMENTS READY TO UPLOAD BEFORE YOU START FILLING IN THE APPLICATION. Yes. ?zqYS?D1)cNF&hB!iDE3**zT~=G9Vq!~. Please provide your landlord's contact information. To qualify, ONE of the below must also apply to your household: ***Uncontrollable circumstances are provable circumstances that caused an uncontrollable reduction in income and/or an unexpected out-of-pocket expense like job loss, death of spouse, unexpected repair or replacement of a large appliance, or a medical emergency.***. Yes anyone with a smartphone and an internet connection can complete the application. Knoxville TVA Employees Credit Union 2 $44,000 $3,620.83 Para asistencia en espanol por favor comuniquese con Latino Memphis. A weighted equitable selection process will prioritize at-risk tenants and assure an equitable distribution of resources. You may receive a request for additional information via the email address provided at application. The Emergency Rental Assistance program makes available federal assistance for households that are unable to pay rent and utilities due to the COVID-19 pandemic. Yes. Citizens One Home Loans Elizabethton Federal Savings Bank Suite 1075 United Cumberland Bank Homeowners insurance and flood insurance (only for non-escrowed mortgages or if there is no mortgage). Emergency Services Help Desk, Copyright document.write(new Date().getFullYear()) MIFA. USDA Rural Development Specialized Loan Servicing Box 3130 NJ Department of Community Affairs. Visit home901.org/covid-resources and select Submit Landlord Information[14] or text landlord to 21000[15] to complete the form. Visithome901.org/covid-resourcesand select Submit Landlord Information or textlandlord to 21000 to complete the form. % Whether youre looking for emergency housing or youre Tax transcripts are available at www.irs.gov . At MIFA, we believe everyone deserves independence, dignity, and hope. Centennial Bank 2023 - Tennessee Housing Development Agency, HAF Program Executive Summary (in Espaol), State of TN Supplier Direct Deposit Authorization, Emergency Repair Program Information for Grantees and Grant Administrators, Low Income Home Energy Assistance Program (LIHEAP), Release of Lien Requests - Keep My TN Home, Emergency Housing, TN Disaster Response Housing, Sign up for our Housing Matters E-newsletter, Current and previous years tax returns with W-2s. Not everyone will receive future rent. Memphis and Shelby County Emergency Rent and Utility Assistance Program. Cardinal Financial Company Statebridge Company, LLC Gibson Co. Habitat for Humanity Earn less than 80% of the Area Median Income AND one of the following: Contain one or more individuals who has either qualified for unemployment benefits OR experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due, directly or indirectly, to the novel coronavirus disease (COVID19) outbreak (applicant must put this in writing) OR. Landlords who agree to receive future rent payments cannot file evictions during the period in which they receive future rent. There are currently three types of assistance available to those who qualify. Past Due Utility bill showing your name and utility account number (most recent) Northwest Federal Credit Union Registered- This stage is where you set up your account and take the pre-eligibility questions. Planet Home Lending Apex Bank The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County (including 19.6 million to the City and 8.6 to the County) to administer the Emergency Rental Assistance (ERA) program. Primary Residential Mortgage, Inc. (PRMI) While some tenants who request assistance will be paired with a free attorney or an eviction counselor, not all who submit this form can receive assistance due to the high demand. Synovus Bank There will be multiple rounds for this program. Free support from an attorney or an eviction counselor. NOTE: IF YOU ARE APPLYING FOR RENTAL HELP, YOU WILL HAVE TO PROVIDE A COPY Of ACCEPTABLE PROOFS OF INCOME: (for all members of households) Holston Habitat for Humanity of Kingsport Applicants who are not selected in each round will be automatically considered for the next round. Can I complete and submit the application on my own? Supreme Lending He said what happened this weekend was unbearable for them all. For assistance, you can reach the call center at 855-890-8073. Please provide two contacts who can reach you in case your contact information changes. You will be notified via email and text to sign the representation agreement, and afterwards an attorney will contact you via the contact information you list below. The Low-Income Home Energy Assistance Program (LIHEAP) and Low-Income Household Water Assistance Program (LIHWAP) are administered by Shelby County Community Services Agency and is funded by Tennessee Housing Development Agency (THDA). As we celebrate Womens History Month 2023, thisRead More about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team. Eastman Credit Union 7 $68,150 $5,612.50 Residents facing eviction who are chosen for acceptance into the program will be prioritized for help and paired with free legal assistance; lawyers will try to settle back rent on behalf of eligible applicants. Celink <> ET - 1801 Downtown West Blvd, Knoxville, TN 37917. Applicants must submit documentation of need, including proof of income, COVID-19 hardship (such as proof being behind on rent payments, loss of income, documentation of utility or eviction notice, etc). Memphis Service Office Who are the current partners assisting the City and County with this program? The appeal request must include an explanation as to why the appeal is being submitted along with sufficient documentation to verify an appeal is substantiated. If you wish to apply in person, you may request a referral to a HUD certified counselor in your area who will be able to assist with your application by calling the call center at 855-890-8073. Closing- Once the application has been approved for assistance you will be moved to the closing stage. Carrington Home Loans Income limits by Household size (adjusted gross income, after deductions): Do I need to reapply? Orion Federal Credit Union Commercial Bank This form is not an application for Emergency Rental Assistance. LANDLORDS/PROPERTY MANAGERS: Must own property in Shelby County, be prepared to provide a current W-9 and an up-to-date ledger showing amounts owed and sign an agreement to abide by the requirements of the program (including agreeing not to evict tenants based upon past due rent paid by the program, accepting inspections of the rental units covered; also, landlords who receive future rent payments cannot file evictions during the period in which they receive future rent. Those who qualify carrington Home Loans income limits by Household size ( adjusted gross income, after deductions ) do... 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